Nightshift Store Leader — Replenishment & Team Coach

Sainsbury's Supermarkets Ltd; Sutton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retailer is seeking a Customer and Trading Manager for the night shift in Sutton. In this role, you will lead a team to ensure operational readiness and exceptional customer service during overnight hours. Responsibilities include managing replenishment activities and maintaining high standards, while also handling people management tasks. The position offers a competitive salary with a night shift premium and numerous benefits, including discounts and holiday entitlement.

Benefits

Discount card

Annual bonus scheme

Free food and drinks for staff

Generous holiday entitlement

Pension matching

Cycle to Work scheme

Qualifications

• Previous line management experience in a fast-paced environment.
• Ability to manage performance and conduct disciplinaries.
• Experience in delivering exceptional customer service.

Responsibilities

• Lead a team overnight to manage replenishment activities.
• Run a full store operation overnight and ensure colleague safety.
• Maintain high standards for morning readiness.

Skills

Leadership

Customer service

KPI monitoring

Operational management

Performance management

Job description

A leading retailer is seeking a Customer and Trading Manager for the night shift in Sutton. In this role, you will lead a team to ensure operational readiness and exceptional customer service during overnight hours. Responsibilities include managing replenishment activities and maintaining high standards, while also handling people management tasks. The position offers a competitive salary with a night shift premium and numerous benefits, including discounts and holiday entitlement.