Night Supervisor Front Office · Holiday Inn High Wycombe

Valor Hospitality Partners, LLC; High Wycombe; On-site; GBP 26,000 - 31,000; Full time

Job summary

A hospitality management company in High Wycombe is seeking a Night Supervisor to oversee the Front Desk and assist with Night Audit. Candidates should have a strong background in hotel reception, excellent communication skills, and the ability to adapt on shift. Responsibilities include managing guest requests and ensuring hotel standards are met. This role offers competitive compensation and benefits, including discounts and wellness programs.

Benefits

Exclusive discounts for team members

Free meals while on duty

Fully funded apprenticeship programmes

Employee Assistance Programme

Qualifications

• Experience in a branded hotel in front-of-house or reception teams.
• Ability to deliver brand standards anytime.
• Flexibility to prepare the hotel for the day ahead.

Responsibilities

• Oversee the Front Desk operations.
• Support the management team with Night Audit.
• Handle guest requests including room service.

Skills

Strong communication skills

Ability to work in a team

Flexibility to adapt on shift

Knowledge of hotel’s products and services

Job description

£26,811.20 Per Annum / £12.89 Per Hour, 40 Hours per week

Do you have strong background in a branded hotel working in afront of house or reception team?

Can you deliver brand standards anytime of the day?

The Night supervisor is responsible for the running of the Front Desk and will support the management team with Night Audit.

With knowledge of the Hotel’s products and services you can dealing with all guest’s requests. This maybe additional room amenities or delivering room service.

This role requires flexibility to adapt on shift and use initiative to prepare the hotel for the day ahead.

Great communication skills and the ability to work as part of ateam is essential

In addition to competitive rates of pay, we also offer:

Exclusive discounts for you, your friends and family

• Valor team member rates at our UK hotels, with rooms from just £30 BedBreakfast.

• Discounted stays for friends and family.

• 50% discount when dining in our restaurants and bars.

• Free meals while on duty, keeping you well-fuelled.

• Access to high-street discounts on a range of shops, experiences and more.

• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.

• Generous refer-a-friend bonuses, starting at £250.

Caring for your health and wellbeing, both in and outside of work

• A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.

• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.

• Healthcare Cash Plan options, from just £5 per month.

Supporting your hospitality career growth

• Fully funded apprenticeship programmes.

• Internal development programmes, designed to support you as you grow within your role.

• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

Fancy joining our team?

We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.