Night Reablement Liaison Officer – Hybrid, 10% Supplement

Norfolk County Council; Norwich; Hybrid; GBP 14,000 - 16,000; Full time

Job summary

A local government council in Norwich seeks a Reablement Liaison Officer to support critical night services. This hybrid role involves taking referrals, coordinating staff logistics, and making timely decisions to ensure a high standard of care is delivered. Ideal candidates will exhibit adaptability, strong ICT skills, and the confidence to assess risks independently. Benefits include guaranteed hours, competitive leave, and health support options.

Benefits

Guaranteed salaried hours

Competitive annual leave

Health and wellbeing support

Qualifications

• Excellent ICT and customer-service skills.
• Ability to work under pressure and tight deadlines.
• Confidence in assessing risk and decision-making.

Responsibilities

• Take referrals via phone and social care system.
• Work alongside the East of England Ambulance Service.
• Plan and coordinate staff logistics.

Skills

Adaptability

Customer service skills

ICT skills

Decision-making

Collaboration

Tools

Liquid Logic

Job description

A local government council in Norwich seeks a Reablement Liaison Officer to support critical night services. This hybrid role involves taking referrals, coordinating staff logistics, and making timely decisions to ensure a high standard of care is delivered. Ideal candidates will exhibit adaptability, strong ICT skills, and the confidence to assess risks independently. Benefits include guaranteed hours, competitive leave, and health support options.