Night Porter

Thwaites; York and North Yorkshire; On-site; GBP 10,000 - 40,000; Full time

Job summary

A well-known hotel chain is seeking a Night Porter who will be a crucial part of the nights team ensuring exceptional customer service and guest safety. Responsibilities include checking in late arrivals, cleaning property, and ensuring security. The ideal candidate must be responsible, reliable, and possess excellent communication skills. Training will be provided, making it a great opportunity for driven individuals looking for a rewarding role with potential for career progression.

Benefits

Competitive salary, negotiable depending on experience

Access to wages as you earn them

28 days annual leave

Health cash plan

Employee assistance programme

Enhanced maternity/paternity pay

Apprenticeships available

Generous employee discounts

Life assurance

Bespoke training programmes

Supportive work environment

Qualifications

• Personality is important; training provided.
• Responsible and reliable individual.
• Ability to multi-task.

Responsibilities

• Check in late arrivals.
• Clean property and set up meeting rooms.
• Ensure building and guests are secure.
• Help set dining area for breakfast.

Skills

Excellent communication skills

Ability to stay calm under pressure

Self-motivated

Problem-solving skills

Tools

Basic computer skills

Job description

We’re looking for a real night owl to be our Night Porter.

As a Night Porter, you will become a vital part of our nights team providing the warmest of welcomes and exceptional customer service. You will ultimately be responsible for the safety and security of our guests as they sleep and will need to be able to react to their needs working on you own initiative.

Your day to day;

• Checking in late arrivals
• Cleaning the property and setting up meeting /conference rooms
• Arranging newspapers and wake up calls
• Ensuring the building and guests are secure
• Helping set the dining area for breakfast

Who are we looking for?

Our Night Porter plays a crucial role in ensuring the smooth running of our hotel, you will need to be a responsible and reliable person. We are looking for a hard-working individual who doesn’t mind being a night owl.

You will be able to stay calm under pressure, taking any complications in your stride. Effortlessly deal with problems as they arise and ensure standards are maintained at all times. You will need excellent communication skills and be confident to make the right decision.

If you are self-motivated and can multi-task this could be for you. Personality is what counts and whilst previous hotel experience and basic computer skills are an advantage, full training is provided.

In return, we are offering a rewarding role with scope for career progression along with;

• A competitive salary, negotiable dependent on experience
• Stream - the ability to access up to 40% of your wages as you earn them each week
• 28 days annual leave (rising to 33 days after 5 years)
• Health cash plan
• становка Assistance Programme
• Enhanced maternity اللح paternity pay
• Apprenticeships available
• Generous employee discounts
• Life assurance
• Bespoke training programmes accessible to all
• An engaging & supportive work environment