Night Porter

Malmaison Hotel du Vin; Liverpool; On-site; GBP 10,000 - 40,000; Full time

Job summary

A popular hotel chain in Liverpool is seeking a Night Porter to manage operations from sundown to sunrise. Responsibilities include overseeing the Food & Beverage Department, welcoming guests, ensuring cleanliness of public areas, and performing health and safety audits. Ideal candidates will have night shift experience and strong organizational skills. Competitive salary and benefits are offered.

Benefits

Heavily discounted staff room rates at partner hotels

50% off best available rate for friends and family rooms

35% off dining in partner brasseries and bistros

Fully funded apprenticeship programmes

High street discounts on various shops and experiences

Cycle-to-work scheme

Healthcare cash plans from £5/month

Referral schemes paying up to £1500

Decent uniform provided

Wellness & National Campaign Days calendar

Instant access to pay via Wagestream

Complimentary stays on anniversaries

Support for The Brain Charity

Employee Assistance Programme for confidential advice

Qualifications

• Experience in a similar hospitality role is beneficial.
• Essential experience of night shift work is required.
• Strong organisational and communication skills are necessary.

Responsibilities

• Manage the Food & Beverage Department during night shift.
• Welcome guests and ensure a friendly reception.
• Maintain cleanliness of public areas and prepare event spaces.
• Assist guests with luggage and handle enquiries.
• Conduct nightly health and safety audits.

Skills

Strong organisational skills

Communication skills

Experience in a similar hospitality role

Experience of night shift work

Job description

Night Porter

Location: Liverpool

Salary: Up to £12.90 OTE including Tronc company benefits.

About the Hotel

The hotel is located on the world‑famous docks and waterfront of Liverpool, featuring 130 bedrooms, a 120‑seat bar & grill, six private event spaces and proximity to cultural landmarks such as the Museum of Liverpool and the Royal Liver Building.

About the role

The Night Porter manages the hotel’s operations from sundown to sunrise, overseeing the Food & Beverage Department, ensuring public areas are immaculate and guest expectations are met. Responsibilities include welcoming guests, handling luggage, replying to enquiries, performing nightly health and safety audits, cleaning public areas, preparing meeting and event spaces for the following day and maintaining brand standards.

Key Responsibilities

• Manage the Food & Beverage Department during night shift.
• Welcome guests and ensure a friendly, helpful reception.
• Maintain cleanliness of public areas and prepare meeting/event spaces.
• Assist guests with luggage and handle enquiries.
• Conduct nightly health and safety audits.

Qualifications & Experience

• Experience in a similar hospitality role (beneficial).
• Essential experience of night shift work.
• Strong organisational and communication skills.

Working Hours & Flexibility

• Open 7 days a week, 365 days a year.
• Range of shifts and days; high volume during evenings and weekends.
• Flexible hour arrangements can be discussed.

Training & Career Development

We offer nationally recognised apprenticeships alongside detailed brand training. Successful candidates can progress to Night Supervisory or Assistant Night Management roles.

Benefits

• Heavily discounted staff room rates at partner hotels.
• 50% off best available rate for friends and family rooms.
• 35% off dining in partner brasseries and bistros.
• Fully funded apprenticeship programmes.
• High street discounts on shops, experiences and holidays.
• Cycle‑to‑work scheme – save up to 40% on bikes.
• Healthcare cash plans (dental, optical, medical) from £5/month.
• Referral schemes that pay up to £1500.
• Decent uniform.
• Wellness & National Campaign Days calendar.
• Instant access to pay via Wagestream.
• Complimentary stays on 1st, 3rd and 5th anniversary (Dinner, Bed & Breakfast).
• Support for The Brain Charity.
• Employee Assistance Programme – free, confidential advice 24/7.

Sustainability Goals

• 100% electricity from renewable sources.
• Recycling of at least 70% of hotel waste.
• Chemical‑free cleaning in bedrooms and public areas; enzyme‑based eco‑friendly cleaning for kitchens.
• Volunteer for sustainable charities two days per year on full pay.

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.

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