NEXT-STEP COORDINATOR

Doylestown, PA; Washington; On-site; GBP 35,000 - 50,000; Full time

Job summary

A large healthcare provider seeks a Step-Down Navigator to assist patients in understanding step-down services in their treatment continuum. The role involves meeting eligible patients, collaborating with various departments to ensure clinical appropriateness, retrieving necessary benefits, and entering data into the Midas system. Ideal candidates should have a Bachelor's Degree in mental health/behavioral sciences and at least two years of relevant experience. This position is located in the United Kingdom.

Qualifications

• Minimum two years of experience in psychiatric/mental health field.
• Successful completion of CPR Certification.
• Handle with Care training during new hire orientation.

Responsibilities

• Meet with eligible patients to discuss step-down services.
• Communicate eligibility to senior leadership and departments.
• Collect and enter data related to eligibility into Midas.

Skills

Communication

Collaboration

Data entry

Education

Bachelor’s Degree in mental health/behavioral sciences

Job description

Responsibilities

Who We Are: Canyon Creek Behavioral Health (affiliated with United Health Systems) is a 102-bed, acute care psychiatric hospital located in the beautiful Central Texas town of Temple, Texas. Canyon Creek features individual units for adolescents, adults, and seniors, and offers inpatient acute care and intensive outpatient programs. We are enthusiastic about providing compassionate health care from our team here at Canyon Creek Behavioral Health.

For more information about Canyon Creek Behavioral Health, please visit https://canyoncreekbh.com/.

Position Summary

The Step-Down Navigator is responsible for meeting with all eligible patients to discuss the benefits of stepdown services as part of their continuum of care treatment. The Step-Down Navigator will be responsible for communicating eligibility to key members of senior leadership & associated departments and will be responsible for routinely collecting and entering data, specific to eligibility, into Midas for trending report purposes.

Job Duties/Responsibilities

• The Step-Down Navigator will collaborate with the following departments:
  • Clinical Services: To ensure the patient is clinically appropriate to participate in programming
  • Business Office: To ensure the patient has covered benefits and to discuss copay responsibilities
  • Inpatient Utilization Review: To ensure the patient is authorized to step-down to a different level of care
  • Outpatient Services: To ensure the outpatient program is aware of the patient’s anticipated admission date

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World’s Most Admired Companies by Fortune; listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Qualifications

• Education: Bachelor’s Degree in mental health/behavioral sciences field preferred.
• Experience: Minimum two (2) years experience in psychiatric/mental health field.
• Licensure: N/A
• Additional Requirements: Successful completion of CPR Certification and successful completion of Handle with Care training. Certification and training may be obtained during new hire orientation.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

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At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

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