Back of House Manager

JD Sports Fashion Australia Pty; Manchester; On-site; GBP 28,000 - 35,000; Full time

Job summary

A major sports fashion retailer in Manchester is seeking a Back of House Manager. In this role, you will lead a team to ensure operational excellence, focusing on inventory management, stock deliveries, and team training. The ideal candidate has experience in a high turnover retail environment, strong organizational skills, and proficiency in Microsoft Office. JD Sports offers dynamic work culture, training opportunities, and an attractive staff discount among other benefits.

Benefits

Attractive staff discount

Training and development opportunities

Paid parental leave

Employee Assistance Program

Qualifications

• 2+ years' experience in a similar role within a high turnover, large format fashion retailer.
• Inventory management experience preferred.
• Ability to work toward tight deadlines.

Responsibilities

• Lead a team for smooth inventory management and operations.
• Plan and manage stock deliveries to ensure timeliness.
• Coach team members on loss prevention and inventory policies.

Skills

Organisational skills

Analytical and problem-solving skills

Strong communication skills

Microsoft Suite proficiency

Team management

Job description

WHO ARE WE

Known best as the 'Undisputed King of Trainers', JD Sports reigns supreme as one of the biggest and best global Sports Fashion brands across footwear and apparel.

Founded in 1981 in Greater Manchester, UK, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we strive to inspire the emerging generation through a captivating connection to the universal culture of sport, music and fashion.

In 2017, JD Sports launched in Australia and New Zealand and has since grown to over 70+ stores. We now operate across NSW, VIC, QLD, WA, SA & TAS, with exciting plans for continued expansion.

Our mission? To offer unparalleled service and style to all our consumers. To bring this to life, we offer access to the biggest brands, the best products and a memorable experience that sets us apart.

Working at JD Sports is a state of mind. It's an attitude and a way of challenging the norm. We don’t conform; we create our own path and are elite within our field.

We’re seeking energetic, focused, and passionate individuals to join our team.

THE ROLE

This role is rostered across Monday to Friday with varying shift times. By applying, you’re confirming your availability to work across these days.

At JD Sports, we strive for operational excellence. As a Back of House Manager, you lead a team that is crucial to ensuring the store’s success and you play a pivotal role in delivering great customer experiences from the stockroom to the selling floor. You will ensure there are smooth and efficient inventory management processes including processing deliveries ensuring stock is floor ready, managing stock movement including deliveries both in and out of the store, and minimising stock loss.

You will partner with the wider store management team to prioritise operations and activities and be responsible for coaching and training your team in store loss prevention, inventory management and stock movement policies and procedures.

You will also be responsible, however not limited to the following:

• Provide direction to the Back of House team around daily priorities for stock to floor and delivery processing
• Plan and manage stock deliveries, ensuring door to floor period of 24 hours is achieved
• Ensure maximum stock availability is delivered through effective management of replenishment systems
• Optimize the back of house layout for efficiency and ease of access to bestsellers
• Assist with stock loss management and procedures
• Provide direction, guidance and coaching to Back of House Team Members to encourage, improve and enhance performance

WHO YOU ARE

• 2+ years' experience in a similar role within a high turnover, large format fashion retailer
• Inventory management experience preferred
• Strong organisational skills and attention to detail
• Ability to work toward tight deadlines in a timely manner, without compromising on output
• Previous experience managing a team
• Strong analytical and problem‑solving skills
• Proficiency in Microsoft Suite, Excel, Word etc.
• Flexible to adapt to changing workloads and priorities
• Excellent time management skills and ensure that daily priorities are executed in a timely manner
• Strong verbal and written communication skills

WHAT’S IN IT FOR YOU?

• Work in a dynamic business and engage with some of the best product and biggest sports fashion brands in the market
• Training and development opportunities to kickstart, evolve and shape your career
• Opportunity to progress across all aspects of the business, including Retail, Support Office, and our Distribution Centre
• Access to our attractive staff discount! This can also be used for friends and family
• Access to our Employee Assistance Program & Mental Health champions
• One month paid parental leave for full‑time employees

We are passionate about connecting with driven and skilled individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career.

JD values diversity and inclusion and champions a culture where everyone feels, valued, included, and celebrated.

What are you waiting for? Apply today and kick start your JD Sports Journey.

Please note, by applying for this role you consent for us to complete a VEVO Check in order to verify your working rights where required.