New Business Senior Underwriter

Ansvar; Brighton; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A top insurance provider in Brighton seeks a Senior Underwriter to manage new business underwriting and provide strategic customer service. The role blends technical expertise with coaching responsibilities. Applicants should hold a Cert CII and have a strong customer service background. This position offers hybrid working and competitive benefits, including a significant annual bonus and generous leave options.

Benefits

Hybrid working

Competitive salary

Annual bonus scheme

Group Personal Pension

Health and wellbeing benefits

Volunteering day

Qualifications

• Cert CII is mandatory.
• Qualified Dip CII or willingness to achieve within an agreed time frame.
• Proven customer service track record.

Responsibilities

• Underwrite new business per company strategy.
• Manage a caseload effectively to meet objectives.
• Support and coach team members.

Skills

Customer service delivery

Coaching

Stakeholder management

Market knowledge

Education

Cert CII

Qualified Dip CII or commitment to achieve

Job description

New Business Senior Underwriter

Job Ref: 204302

Working hours: 35 hours per week, Monday to Friday

Duration: Permanent

Location: Brighton

About The Role

Ansvar, part of Benefact Group, is looking for a Senior Underwriter to join our Brighton office. You will take ownership of underwriting new business in line with Ansvar’s strategy while delivering exceptional customer service and building strong partner relationships. You’ll act as a trusted referral point, providing coaching and support to the team, and play a key role in audits, compliance, and risk management. This dynamic role balances technical expertise with leadership responsibilities to drive performance and growth.

Why join us

Join a collaborative and inclusive culture committed to making a difference and building a more sustainable future. Ranked among the UK’s top 50 Best Large Companies to Work For in 2024, we offer career and development opportunities within a rapidly growing, innovative Group where all profits go to charity and good causes.

What You’ll Be Doing

• Develop, negotiate and profitably underwrite new business within own authority and in line with Ansvar strategy
• Provide embedded underwriting support at partner and customer sites if required
• Plan, prioritise and manage individual work to deliver agreed objectives and meet SLAs to deliver exceptional customer service
• Act as referral point for the team providing coaching, training in an appropriate time frame
• Use appropriate communication methods (telephone, face‑to‑face) to support Ansvar’s right‑first‑time approach and maintain successful internal and external relationships
• Act on individual audit results and agreed action plans within agreed deadlines to improve performance
• Understand and operate within the regulatory framework and identify and raise any risks to the business
• Identify complaints, act upon them and resolve in line with company policy
• Conduct audits and provide feedback, coaching and training as appropriate
• Provide team manager support as and when required
• Manage a defined caseload

What You’ll Need To Have

• Cert CII
• Qualified Dip CII or commitment to achieve within an agreed timescale
• Market, industry and company knowledge
• A proven track record of delivering exceptional customer service

What Makes You Stand Out

• Experience of acting as a coach within a commercial environment
• Experience of effective stakeholder management within a commercial environment

What We Offer

• A competitive salary – let's discuss it
• Hybrid working
• Group Personal Pension – up to 12% employer contribution
• Generous annual bonus scheme between 6% and 24%
• 25 days annual leave plus bank holidays, and a holiday buy and sell scheme
• An array of health and wellbeing benefits, including private healthcare, income protection and life assurance
• £200 annual personal grant to a charity of your choice
• Encouraged to take at least one volunteering day per year
• Employee Assistance Programme
• Full study support to gain professional qualifications
• Access to virtual GP
• Enhanced maternity and paternity pay

About Us

Ansvar specialises in insurance to the third sector, covering thousands of risks in the UK. Our products are specifically designed for the niche risks we insure. Driven by values of empathy, professionalism and trust, we aim to positively impact the communities we protect.

Benefact Group is a unique international financial services Group of over 30 businesses. Owned by a charity, it has given away £250 million since 2014 and aims to become the UK’s number one corporate donor.

We believe in attracting, empowering, and rewarding talented people, offering fantastic opportunities for career and personal development. We are an inclusive culture where every individual feels valued and respected. We welcome applications from everyone.

Directory of Social Change’s UK Guides to Company Giving 2017‑26.

If you need any additional support during the recruitment process, please let us know.