Network Technician

Portsmouth Water Ltd; Havant; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading water service provider in the UK is looking for a Network Technician to perform field-based activities ensuring water network efficiency. Responsibilities include troubleshooting network issues and conducting quality checks. Candidates should have field experience and possess a full UK driving licence. This full-time role offers flexible working arrangements and comprehensive benefits, including generous leave and pension contributions.

Benefits

25 days of annual leave plus bank holidays

Generous pension scheme with up to 15% employer contribution

Non-contractual bonus of up to 6% linked to performance

Enhanced maternity, paternity, and adoption leave

Life assurance scheme

24/7 confidential mental health support

Qualifications

• Experience with pressure/flow and customer inquiries is desirable.
• EUSR Water Hygiene certificate is desirable.
• Ability to work outdoors in all weather conditions.

Responsibilities

• Perform field-based water network activities.
• Troubleshoot and resolve network issues.
• Conduct distribution main isolation and asset verification.

Skills

Clean water industry field experience

IT proficiency including Office365 and GIS mapping

Full UK driving licence

Strong initiative to problem-solve

Excellent customer service

Job description

Join to apply for the Network Technician role at Portsmouth Water.

We’re making a difference: Together, we can ensure that there is enough water for everyone, now and in the future.

About the role

Portsmouth Water is delighted to have an opening for a Network Technician to join our growing Network department. Full training will be provided.

Key Responsibilities

• Perform field‑based water network activities within Portsmouth Water’s area of supply (South East Hampshire & West Sussex).
• Troubleshoot and resolve network issues, working collaboratively with teams and stakeholders.
• Handle planned and reactive work, investigating water network performance (pressure, leakage, metering, supply disruptions).
• Conduct distribution main isolation, asset verification, and water quality checks (flushing, sampling).
• Monitor flows, pressures, and water quality (chlorine, turbidity), ensuring safe operations.
• Operate water assets (valves, hydrants) and perform site assessments using GIS and schematics.
• Perform site inspections and provide detailed reports to relevant teams.
• Support office‑based teams, prepare equipment, and support fellow operatives.
• Ensure strict compliance with safety and regulatory standards.
• Participate in out of hours (including weekends) standby duties in addition to core hours, which are Monday to Thursday 8am‑4.15pm and Friday 8am‑3.30pm.

What you need

• Clean water industry field experience desirable, e.g., pressure/flow, customer enquiries, tests, main isolation, flushing & sampling.
• EUSR Water Hygiene certificate desirable.
• Valve operations including CALM Networks desirable.
• NRSWA Operative (Unit 2) desirable.
• IT proficiency including Office365, GIS mapping tools, PDA/Tablet use, and online reporting software.
• Full UK driving licence essential to drive a company van.
• A passion for delivering excellent customer service.
• Strong initiative to problem‑solve field issues.
• Driven by safe, first‑time results and motivated by seeing activities through from start to finish.
• A proven track record of owning or leading tasks and activities, with a drive to see jobs through to resolution.
• High regard for compliance, putting safety above all else.
• Lead by example and share knowledge, skill, and work ethic with the team.
• Ability to work flexibly and reactively depending on business operations and requirements.
• Happy working outdoors in all weather conditions.
• Working in confined spaces; must undergo a safety critical medical upon job offer.

We recognize people want to work in a variety of different ways

We’re happy to consider flexible working arrangements. Please feel free to discuss flexibility at interview.

Please note, we may close this advert early if we receive a high volume of applications, so we encourage you to apply as soon as possible.

Equality, diversity and inclusion

We’re committed to equality, diversity and inclusion and actively encourage applications from all sections of society.

Please be aware the Company has a responsibility to ensure that all employees are eligible to live and work in the UK.

Due to the high volume of applications we may receive, we’re unable to respond to every applicant individually. If your application is of interest, we’ll usually be in touch within 4 weeks of receiving it.

What Portsmouth Water can offer you

• 25 days of annual leave, plus bank holidays.
• Generous pension scheme with up to 15% employer contribution.
• Non‑contractual bonus of up to 6% of basic salary, linked to company performance.
• Enhanced maternity, paternity, and adoption leave and pay.
• All expenses covered summer and winter social events.
• Life assurance scheme with 4× salary lump sum benefit.
• Confidential mental health and wellbeing advice 24/7 via Employee Assistance Programme.
• Physical health support via Virtual GP service (8am‑10pm, 7 days a week).
• Exclusive discounts at thousands of retailers; Electric Vehicle Scheme after 1 year; Cycle to Work Scheme; Health Cash Plan and more.

Seniority level: Entry level

Employment type: Full‑time