Network Engineering Professional

BT Ireland; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading telecommunications provider in the UK is looking for a talented individual to join our network team in Birmingham. This role involves collaborating closely with design and platform teams to ensure effective changes are implemented. You'll be tasked with troubleshooting network faults, managing incidents, and utilizing automation tools like Ansible and Python for infrastructure management. A strong foundation in ISP environments and network protocols is essential. We offer competitive benefits, including flexible work arrangements, continuous training, and a vibrant working culture.

Benefits

25 days annual leave (plus bank holidays) increasing with service

10% on target bonus

Life Assurance

Healthcare Cash Plan options

Flexible benefits including cycle to work, healthcare, season ticket loan

World-class training and development

Exclusive discounts on BT services

Qualifications

• Proven experience in a fast-paced ISP setting, managing and troubleshooting large-scale networks.
• Knowledge of network protocols, including Radius, BGP, OSPF, DNS, MPLS and others.
• Fair understanding of network architecture, design, and implementation.
• Self-driven attitude towards learning new skills and aiding the development of others.
• Proficiency in at least one programming language, such as Python or Ansible, along with CI/CD orchestration.
• Hands-on experience with hardware from leading vendors such as Cisco, Dell, Juniper, and Nokia.
• Experience deploying new developments to live networks across a variety of infrastructure.

Responsibilities

• Collaborate with design & platform teams for seamless network integration.
• Utilise automation tools to manage infrastructure resources.
• Troubleshoot network faults to optimise performance and enhance security.
• Support 365x24/7 callout for technical resolution.

Skills

Experience in an ISP Environment

Network Fundamentals

Technical Proficiency

Growth Mindset

Programming Proficiency in Python or Ansible

Vendor Hardware Expertise

Continuous Application Deployments

Tools

Ansible

Python

Cisco hardware

Dell hardware

Juniper hardware

Nokia hardware

Job description

What you’ll be doing

• Integration: Collaborate with design & platform teams and support the Implementation of flawless change into the live network, utilising automation and CI/CD pipelines.
• Automation Tools: Utilise tools such as Ansible and Python to provision and manage infrastructure resources in a scalable and efficient manner.
• Technical Acumen: Apply your understanding of network principles to troubleshoot network faults within our systems and look at how you can optimise performance and enhance security across our infrastructure.
• Incident Management and Resolution: Be prepared to support a 365x24/7 callout, providing final line assurance technical resolution covering an extensive range of technologies.
• Customer Focus: Be a technical expert who understands the end-to-end journey of our customers.
• Growth and Development: As a technically talented professional you should enhance the brand of the team and support those around you to be accountable and perform at their best.

Skills you'll need

• Experience in an ISP Environment: Proven experience in a fast‑paced ISP setting, managing and troubleshooting large‑scale networks.
• Network Fundamentals: Knowledge of network protocols, including Radius, BGP, OSPF, DNS, MPLS and others.
• Technical Proficiency: Fair understanding of network architecture, design, and implementation.
• Growth Mindset: Self‑driven attitude towards learning new skills and aiding the development of others.
• Programming Proficiency: Proficiency in at least one programming language, such as Python or Ansible, as well as a familiarity with CI/CD orchestration.
• Vendor Hardware Expertise: Hands‑on experience with hardware from leading vendors such as Cisco, Dell, Juniper, and Nokia.
• Continuous Application Deployments: Experience deploying new developments to live networks across a variety of infrastructure, including Virtual Machines, Routers, Switches, and Servers.
• 25 days annual leave (plus bank holidays) increasing with service
• 10% on target bonus
• Life Assurance
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
• World‑class training and
• Exclusive colleague discounts on our latest and greatest TV, mobile and Broadband

Looking in

Leading inclusively and Safely. I inspire and build trust through self‑awareness, honesty and integrity.

Owning outcomes. I take the right decisions that benefit the broader organisation.

Looking out

Delivering for the customer. I execute brilliantly on clear priorities that add value to our customers and the wider business.

Commercially savvy. I demonstrate strong commercial focus, bringing an external perspective to decision‑making.

Looking to the future

Growth mindset. I experiment and identify opportunities for growth for both myself and the organisation.

Building for the future. I build diverse future‑ready teams where all individuals can be at their best.

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet – we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full‑fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital‑intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

Although these roles are listed as full‑time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We’re committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.