Neighbourhood Housing Officer - 12 Month Fixed Term

Rochdale Boroughwide Housing Ltd; Rochdale; On-site; GBP 40,000 - 60,000; Full time

Job summary

A community-focused housing organization in Rochdale is seeking an experienced Neighbourhood Housing Officer. The role involves managing a neighbourhood patch, delivering high-quality customer-focused services, and building partnerships within the community. Candidates should possess significant housing management experience, excellent IT skills, and effective communication abilities. This position offers a range of benefits including flexible working arrangements, generous holiday entitlement, and a quality pension scheme.

Benefits

SMART working arrangements

30 days holiday plus bank holidays

Defined contribution pension scheme

Healthcare cash plan

24-hour confidential counselling support

Qualifications

• Significant experience within social housing delivering high-quality management.
• Ability to build and maintain strong partnerships with stakeholders.
• Excellent IT skills to produce professional documentation.

Responsibilities

• Manage a neighbourhood patch across Rochdale pro-actively.
• Engage with customers to promote sustainability and satisfaction.
• Contribute to a high-quality, customer-focused service.

Skills

Housing management experience

Partnership building

Office 365 proficiency

Risk identification

Workload management

Full UK driving licence

Job description

A community-focused housing organization in Rochdale is seeking an experienced Neighbourhood Housing Officer. The role involves managing a neighbourhood patch, delivering high-quality customer-focused services, and building partnerships within the community. Candidates should possess significant housing management experience, excellent IT skills, and effective communication abilities. This position offers a range of benefits including flexible working arrangements, generous holiday entitlement, and a quality pension scheme.