Motoring & Cycling Customer Advisor (Part-Time 16h)

Halfords Group; Newcastle-under-Lyme; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading retailer in motoring and cycling products is seeking a part-time Retail Colleague in Newcastle-under-Lyme. You will provide exceptional customer service, delivering fitting services for car parts and bicycles. Candidates should have a proactive approach and some knowledge of fitting. The role offers a competitive hourly rate alongside multiple employee benefits such as discounts on products and services, and comprehensive training and support to develop your career within the company.

Benefits

25% off most products in stores and online

Discounts on garage bills at Halfords Autocentre

Life Assurance

Employee assistance programme

Health Cash Plan

Qualifications

• Experience of delivering great customer service, ideally in a retail sales environment.
• A proactive approach to helping customers and understanding their needs.
• Availability to work on a rota basis, including weekends.

Responsibilities

• Deliver fitting services for car parts and bicycles.
• Provide exceptional customer service in motoring and cycling.
• Develop practical problem-solving skills.

Skills

Customer service experience

Proactive customer assistance

Knowledge in car parts fitting

Knowledge in cycle repair

Job description

A leading retailer in motoring and cycling products is seeking a part-time Retail Colleague in Newcastle-under-Lyme. You will provide exceptional customer service, delivering fitting services for car parts and bicycles. Candidates should have a proactive approach and some knowledge of fitting. The role offers a competitive hourly rate alongside multiple employee benefits such as discounts on products and services, and comprehensive training and support to develop your career within the company.