Motor Claims Engineer

Davies; United Kingdom; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

An insurance provider in the UK is seeking a Motor Claims Engineer to join their team. You will be responsible for assessing, valuing, and negotiating repair costs for vehicles. Applicants should have qualifications such as I.A.E.A or ATA (VDA) and experience with vehicle estimating systems like Audatex. This role offers a hybrid working environment and various employee benefits, including professional development funding and a pension plan.

Benefits

Pension with 5% contribution

Funding for professional qualifications

Career development programs

Flexible working options

25 days holiday, increasing with service

Qualifications

• Qualified to minimum I.A.E.A or ATA (VDA) standard.
• Experience leading an engineering function for an insurer or independent firm.
• Good at managing workloads and meeting deadlines.

Responsibilities

• Produce high quality reports.
• Assess, value and negotiate repair costs.
• Negotiate total loss settlements.

Skills

Vehicle estimating systems experience

Negotiation skills

Attention to detail

Analytical thinking

Communication skills

Problem-solving skills

Education

I.A.E.A or ATA (VDA) standard

AQP qualification

Tools

Audatex

Glassmatix

Job description

Motor Claims Engineer

Department: Claims Management

Employment Type: Permanent - Full Time

Location: Home United Kingdom

Reporting To: Jamie Eastwood

Description

Great opportunity to join a friendly team

You will be qualified to a minimum of I.A.E.A or ATA (VDA) standard with current or experience leading an engineering function for an insurer or independent firm. You will be able to value and negotiate repair costs; provide vehicle valuations; negotiate total loss settlements and have a detailed understanding of salvage categories and claims management.

Experience of vehicle estimating systems such as Audatex and Glassmatix is essential for this opportunity. AQP qualification is preferred.

What will your day look like:

• To produce high quality reports
• Assess, value and negotiate repair costs
• Provide vehicle valuations
• Negotiate total loss settlements
• Have a detailed understanding of salvage categories
• Claims management
• Liaise with Field planning team, repairers and customers
• Support other members of the team as and when the need dictates

Knowledge and Abilities:

Inspection scope extends from Cars to HGV’S, Agricultural implements, and caravans Resolve customer complaints Consistency of damage Diminution in value Ensure instruction to reporting timescales remains within SLA’s Contribute to a engaging and collaborative working environment Adapt to the constantly changing requirements of the department and the company and perform additional tasks as may be required Structured in your approach with effective time management and the ability to manage your workload, prioritising to ensure that deadlines are met Good attention to detail, analytical thinker, solutions focused and great at problem solving Thrives working in a fast paced and changing environment with the ability to work using own initiative Verbal and written communication to an exceptional standard Capable of handling sensitive and confidential material Confident negotiator

Benefits

Career & Purpose

• Davies Innovation Lab
• Leadership training programme
• Funding for professional qualifications
• Thrive at Davies; learning opportunities

Environmental & Social

• The Davies Foundation
• Local charity funding
• Pennies To Heaven
• Employee Resource Groups
• Employee volunteering programme

Financial Health

• Pension, 5% employee and 5% employer contribution
• My Choices at Davies provides; High Street discounts and Financial wellbeing hub
• Life assurance: x4
• Refer a Friend
• Cycle to Work Scheme

Lease car salary sacrifice

Davies Incentive Plan

Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing

• Wellbeing centre; move, munch, money & mind focus
• Discounts with 100's of UK retailers
• EAP; 24/7 confidential helpline
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
• Flexible working; hybrid, work from home or join a collaborative office space
• Dress for your day
• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
• Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan