Mortgage & Protection Adviser

Dubizzle Limited; City of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A financial advisory startup in London is seeking a Mortgage & Protection Adviser to provide compliant mortgage advice and deliver exceptional client service. Candidates should have over 3 years of experience and relevant qualifications. The position offers a competitive salary, benefits, and an opportunity to grow in a collaborative environment. Flexible working arrangements available.

Benefits

Competitive salary

Bonus

Private medical

Income protection

Flexible working hours

Access to wellness support

Qualifications

• 3+ years of experience in whole-of-market mortgage advice.
• Experience in delivering exceptional customer outcomes.
• Knowledge of mortgage products and regulatory requirements.

Responsibilities

• Provide high-quality, compliant mortgage & protection advice.
• Conduct virtual meetings to understand client needs.
• Work closely with Mortgage Support Team for application processing.
• Develop relationships with key referrers for business growth.

Skills

Mortgage advice experience

Client relationship management

Analytical skills

Problem-solving

Education

CeMAP / Certificate in Mortgage Advice

Job description

About NOVA

NOVA Wealth is a fast growing start up looking to change the face of financial advice and the way it’s delivered in the UK. We firmly believe that a human adviser needs to be at the heart of every client relationship, however by leveraging technology we can empower our advisers to deliver higher levels of service and cut out a lot of the day to day admin that gets in the way.

At our core, we’re here to build a game changer in the advice industry that delivers better customer outcomes, at a lower cost, for more people. Through customer‑centric advisers supported by our innovative technology, we empower our customers to go beyond just making smarter financial decisions to living the lives they dream of.

About the role

We have a unique opportunity for an experienced Mortgage & Protection Adviser to join our growing team.

If you’re looking to accelerate your career in a forward‑thinking, client‑centric environment, this is your chance to make a real impact. You’ll bring your expertise to a collaborative team that values quality advice, innovation, and outstanding client service.

We’re looking for someone with at least 3 years of whole‑of‑market mortgage advice experience who thrives on solving complex cases and delivering exceptional outcomes. Experience in protection advice is advantageous but not essential — we’ll support you to grow this side of your expertise.

This role will suit a confident self‑starter who enjoys new challenges, adapts quickly, and wants to contribute to the ongoing success and growth of our mortgage business.

What you’ll be doing

• Advice: Provide high‑quality, compliant, whole‑of‑market mortgage & protection advice to clients across a wide range of needs.
• Client Focus: Conduct virtual client meetings to understand individual goals and recommend tailored mortgage solutions, whilst delivering an exceptional end‑to‑end client experience and maintaining trusted relationships.
• Collaboration: Work closely with our Mortgage Support Team to ensure smooth processing of client applications.
• Business Development: Maintain and develop strong relationships with key referrers, ensuring regular updates and excellent communication, as well as identifying new opportunities to grow referral networks and contribute to the wider business strategy.
• Business Growth: Play an active role in shaping the direction and success of NOVA Wealth’s mortgage & protection business as we continue to scale.

The ideal candidate will possess

• Relevant qualification to be able to give mortgage advice in the UK (e.g. CeMAP / Certificate in Mortgage Advice).
• Extensive experience in mortgage broking and operations, with a proven track record of delivering great customer outcomes in a high volume mortgages business.
• In‑depth knowledge of mortgage products, regulatory requirements, and industry trends.
• Experience presenting webinars and building relationships for business development.
• Strong analytical, problem‑solving, and decision‑making skills.
• Excellent communication and interpersonal abilities.
• A results‑oriented mindset with a focus on delivering exceptional customer service and achieving operational excellence.

Highly desirable (but non‑essential)

• Relevant qualification to be able to give protection advice in the UK (e.g. Certificate in protection, R05 protection advice), with experience in giving protection advice.
• Experience in a scale‑up business (0‑100 employees).
• Experience presenting webinars and building relationships for business development.

You’ll feel right at home if you’re…

• Helpful: random acts of kindness make the workplace a better place so, go out of your way to be helpful, and give people reasons to smile.
• Straightforward: life is complicated enough. Don’t make it harder for yourself, or for others. Sometimes the simplest approach works wonders.
• Bold: every great business started with a flash of inspiration. If you’ve got a great idea, don’t keep it to yourself.
• Join a firm with genuine purpose and impact on our customers, along with a strong moral code.
• Competitive salary + benefits (bonus, pension, private medical, income protection, death in service).
• Potential to get equity in the company in the future.
• Access to Wellness / mental health support (mental health support through private medical).
• Budget for additional learning / cost of exams.
• Electric vehicle leasing through salary sacrifice / cycle to work scheme.
• Flexible working hours and hybrid remote working (typically 2-3 days a week working in the office (20 Farringdon Street)).
• Exceptionally open and diverse, multinational team.
• Entrepreneurial, creative environment.