Mobile Response Officer (Security)

Anchor Group Services Ltd; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security services provider in Manchester is seeking a Mobile Response Officer to ensure smooth operations across multiple sites. The ideal candidate will have a valid SIA license, strong customer service skills, and the flexibility to navigate different environments. This role offers competitive pay at £12.60 per hour and various employee benefits including a training and development program.

Benefits

Employee Assistance Programme

Cycle to Work Scheme

Free uniform

SIA training support

Qualifications

• Full 5-year employment checkable history is essential.
• Smart appearance and well-groomed.
• Reliable and punctual.

Responsibilities

• Provide mobile support across multiple sites.
• Adapt to different environments while maintaining a security presence.
• Respond to incidents in a timely and appropriate manner.

Skills

Customer service experience

Excellent communication skills

Ability to handle conflict

Flexibility

Education

Valid frontline SIA licences DS or SG

Full UK driving license

Job description

Manchester, United Kingdom | Posted on 19/11/2025

With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers.

With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you.

Apply today and become part of Team Anchor, we are excited to be a part of your journey.

Job Description

Job Role: Mobile Response Officer / Break Relief (Security)

Working Hours: Monday to Friday,7:00-19:00 – 60 hours per week

Pay: £12.60 per hour

Location: Manchester/ Salford area

Reporting to: Operations Manager

Overview

An exciting opportunity has arisen at Anchor Group Services,for a Mobile Response Officer / Break Relief to join our team covering multiplelocations across the Manchester and Salford area.

As Mobile Response Officer / Break Relief you will play a key role in providingmobile support across multiple sites within the Manchester and Salford area.You will be responsible for ensuring smooth operations across multiple sites, respondingpromptly to incidents, and maintaining a strong, professional presence acrossour client’s sites. While travelling between sites, you will communicate effectivelywith site management and members of the public, uphold site security standards,and accurately record all activities in line with operational procedures.

In addition to your mobile duties, you will also provide breakrelief cover for reception teams at various office locations in the SalfordQuays area.

A full UK driving licence and a valid SIA Licenceare essential, along with excellent customer service skills andthe ability to adapt quickly to different environments and tasks.

Duties include:

• Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites publishedAssignment Instructions (AI’s) and site-specific procedures
  
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
  
• Preventing and escalating incidents in a timely, accurate andappropriate manner to the Control Room/ Shift Manager/OperationsManager/Emergency Services as appropriate for serious incidents
  
• Provide mobile support across multiple sites in the Manchester and Salford areas by travelling between locations as required
  
• Adapt quickly and appropriately to different environments andtasks while maintaining a strong security presence
  
• Respond promptly and appropriately to incidents or operationalrequirements
  
• Provide break relief cover at various office locations in theSalford Quays area - Covering reception duties during staff breaks, includinggreeting visitors and managing access
  
• Completing reports by recording observations, information,occurrences, and surveillance activities
  
• Maintaining organisation's stability and reputation bycomplying with legal requirements
  
• Contributing to team effort by accomplishing related resultsas needed
  
• Acting as a first line support to customers and visitors tosite, providing a professional and friendly service
  
• Understanding the needs of our customer, respond accordinglyto customer queries and requests and take appropriate action
  
• Maintaining professionalconduct at all times
  

Requirements

• Full 5-year employment checkable history – ESSENTIAL
  
• Full UK driving licence - ESSENTIAL
  
• Valid frontline SIA licences DS or SG - ESSENTIAL
  
• Customer service experience and confidence to handle conflictin a correct manner
  
• Flexible to meet the job requirements
  
• Excellent communication skills both written and verbal
  
• Smart appearance and be well-groomed
  
• Reliable and punctual
  
• High level of enthusiasm and passion
  
• Ability to work in a fast-moving environment
  
• Access to a range of nationally recognised courses to helpfurther your career, via the Anchor Academy
  
• Access to SIA and First Aid training at discounted rates, withfinancial support available
  
• Auto Enrolment Pension (if earnings reach the minimumrequirement for auto-enrolment)
  
• Stream - accessto pay as you earn it
  
• Cycle to Work Scheme Available
  
• Full uniform provided
  
• Free Employee Assistance Programme 24/7 including accesstocounselling
  
• Hospital Saturday Fund
  
• Reward and Recognition awards
  

What’s Next?

If you would like to be considered for this position, APPLYNOW and we will be in touch.

Other companies may call this role: Security Officer, SecurityGuard, Protection Officer, Loss Prevention Officer, Security Specialist, AssetProtection Officer, Facilities Security Officer, SIA Security Officer, MobileSupport Officer, Mobile Operations Assistant, Mobile Services Officer, MobileFacilities Support, Mobile Site Operative, Mobile Response Officer, MobileCover Officer, Mobile Support Driver, Mobile Front-of-House Support, MobileSite Support Officer

Within commuting distanceof: Altrincham, Sale, Stretford, Urmston, Eccles, Monton, Worsley, Swinton,Walkden, Prestwich, Whitefield, Radcliffe, Bury, Bolton, Farnworth, LittleLever, Horwich, Leigh, Atherton, Tyldesley, Stockport, Cheadle, Gatley, HealdGreen, Wilmslow, Hazel Grove, Bramhall, Marple, Hyde, Denton, Droylsden,Ashton-under-Lyne, Stalybridge, Mossley, Rochdale

Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.