Medical Typist

NHS; Liddington; Hybrid; GBP 22,000 - 30,000; Full time

Job summary

A healthcare organization is seeking a Medical Typist to provide vital support within the Medical Specialities Team. The role involves typing patient documentation with a strong focus on medical terminology. Ideal candidates will have experience in secretarial work and a willingness to learn. Hybrid working options will become available after training completion. Candidates must be educated to GCSE standard, have RSA qualifications in typing, and possess good customer care skills. This position contributes to the efficiency of healthcare delivery.

Qualifications

• Educated to GCSE Grade C in English or equivalent qualification.
• Demonstrable working knowledge of Microsoft packages.
• Willingness to actively seek personal development and training.

Responsibilities

• Type clinic letters and patient-related documentation.
• Prioritize the workload to ensure urgent letters take precedence.
• Provide administrative service to medical staff in the absence of the secretary.

Skills

Medical terminology

Typing accuracy

Customer care

Education

GCSE Grade C in English (or equivalent)

RSA II or equivalent in secretarial skills and typing

Certificate in Medical Terminology

Tools

Microsoft Word

Microsoft Outlook

Job description

Medical Typist

Great Western Hospitals NHS Foundation Trust

The closing date is 28 December 2025

Working as part of the Medical Specialities Team providing typist support for Rheumatology, Diabetes, Endocrinology, Dermatology clinics and, when required, clinics for Savernake Hospital, which includes ENT, Obs&Gynae and the General Surgical Team to name a few.

Medical terminology is essential for this role, however, full training will be offered to the right candidate.

The base for the role is Great Western Hospital, however hybrid (WFH) working is offered once training is complete. You may occasionally be asked to support and attend Savernake hospital, should service demands require such.

Please note; you will be required to attend the office on a regular basis, as per the Trust policy, and at the request of your line manager should service demands require suchp>

1. Type clinics letters and other patient related documentation.
2. Able to type correspondence with medical terminology accurately and in a timely manner and acting on outcome of letters.
3. Prioritising the workload to ensure that all urgent patients letters take priority. Enclosing leaflets/blood forms/prescriptions with letters as needed. Ensuring that all work leaving the department is of the highest quality in terms of presentation and layout and is dispatched within agreed timescales.
4. File tests and loose histories regularly as appropriate.
5. To provide an administrative service to nominated medical staff and clinical nursing staff in the absence of the secretary.
6. Print clinic schedules in advance for all specialities and collate results as required, in the absence of the secretary.
7. To retrieve, log and return case notes/medical records, keeping these in accordance with Trust policy ('Case note tracking' and 'Filing in Case notes').
8. Maintaining a working knowledge of hospital systems so that enquiries can be dealt with efficiently, in the absence of the secretary.
9. To participate in regular meetings and be actively involved in generating ideas for service improvement.
10. Promote a positive image of the Trust at all times.
11. Logging of incoming phone calls; responding to those not requiring input from colleagues and passing messages to other professionals as appropriate. Dealing sympathetically and politely with all telephone callers.
12. Following clinics, upload Dictaphones to relevant typing queue.
13. Post any typed letters to patients/external providers.
14. Record/update patient/GP details on PAS as necessary.
15. Maintaining a working knowledge of hospital systems so that enquiries can be dealt with efficiently, in the absence of the secretary.

About us

"Our STAR values - Service, Teamwork, Ambition and Respect - are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives."

Person Specification

Qualifications

• Educated to GCSE Grade C in English (or equivalent qualification)
• Additional Evidence of good basic education to GCE/GCSE standard
• RSA II or equivalent in secretarial skills and typing
• Demonstrable working knowledge of Microsoft packages (esp. Word and Outlook)
• Willingness to actively seek personal development and training
• Certificate in Medical Terminology
• RSAII
• Evidence of Continuing Professional Development

Experience

• Experience of secretarial work
• Knowledge of medical terminology
• Experience of working within an office environmentAbility to prioritise workload.
• Maintenance of computerised files
• Demonstrable experience of providing customer care
• Previous NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.