Maternity Support Worker for Screening and Fetal Medicine

Transformationunitgm; Greater London; Hybrid; GBP 32,000 - 35,000; Full time

Job summary

A leading healthcare provider seeks a Maternity Support Worker to assist in the Screening and Fetal Medicine department. The successful candidate will support clinical tasks and the multi-disciplinary team to enhance patient care. This role requires effective communication skills and the ability to work collaboratively in a busy environment. Qualifications include a level 3 diploma in Health and Social Care. The position offers a salary range of £32,199 - £34,876 per annum, pro-rata, and requires both administrative and patient-facing duties.

Benefits

Flexible working patterns

Diversity and inclusion initiatives

Support for professional development

Qualifications

• Ability to work as part of a multi-disciplinary team.
• Confidence in interpersonal relationships with the ability to work in multi-professional teams.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Assist with clinical tasks including screening procedures and observations.
• Manage uploading of screening results and appointments for follow-up.
• Communicate changes in patient conditions to team members.

Skills

Effective communication

Teamwork

Data processing

Prioritization

Education

Diploma (NVQ) level 3 in Health and Social Care

Tools

Excel

Word

Job description

Employer Royal Free London NHS Foundation Trust Employer type NHS Site North Middlesex University Hospital Town London Salary £32,199 - £34,876 Per annum (pro rata) including HCAS Salary period Yearly Closing 30/01/2026 23:59

Maternity Support Worker for Screening and Fetal Medicine

NHS AfC: Band 4

Our trust has over 17,000 staff serving 2 million patients every year. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital, North Middlesex University Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to even better care to our patients.

Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.

Everyone is welcome at Royal Free London NHS Foundation Trust. We’re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.

The post holder will support the multi-disciplinary team (MDT) within the screening team, which comprises specialist midwives, obstetric consultants and their trainees, and other members of the MDT involved in the pregnancy journey of women and birthing people who choose to birth at North Middlesex University Hospital NHS Trust. This is a hybrid role with both clinical, patient facing duties and administrative support tasks.

Main duties of the job

The post holder is expected to assist the MDT with clinical tasks such as assisting with screening procedures, taking observations, phlebotomy, and carbon monoxide measurement. Administrative tasks will include safe and efficient management of screening results, assisting with referrals in relation to screening services, collaborating with the obstetric consultant team and specialist midwives and fail safe officer for screening.

The post holder will also have overall responsibility to provide support for the efficient and effective administration of the 6 national ANNB screening programs: Infectious diseases in pregnancy, Haemoglobinopathies, Fetal Anomaly, as well as supporting the maintenance of databases in relation to Newborn Bloodspot and Newborn and Infant Physical Examination. They will also assist in the maintenance of an accurate screening database and provide accurate statistical information. The post holder is accountable to the Clinical lead for Antenatal and Newborn Screeningand Fetal medicine but will work closely with each member of the maternity screening team based within the Trust.

Working for our organisation

Our trust has over 17,000 staff serving 2 million patients every year. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital, North Middlesex University Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.

Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.

Everyone is welcome at Royal Free London NHS Foundation Trust. We’re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.

Detailed job description and main responsibilities

• Ensure the smooth running of the screening services, including room preparation for procedures, equipment maintenance, environmental audit
• Manage the uploading of screening results and make relevant appointments for women in relation to follow up care required
• Support the clinical activity of the screening team and Antenatal Clinic-
• Manage the telephone enquiries to Screening team as well as online enquiries, as part of the MDT.
• Assist the Specialist Midwives and Obstetricians with data collection and audit.
• Be competent in Trust computer systems to deal with queries including updating patient demographics and details; appointment management; accessing blood requests; complete antenatal or postnatal workflows where appropriate. Ensure that all clinical documentation is accurately collected, updated, and managed in accordance with local information governance and record‑keeping policy and guidance.
• Ensure the working order of equipment, reporting any concerns, faults or breakages to the appropriate person in a timely manner. Liaise with medical physics or facilities where needed.
• Report any incidents or concerns using the local risk management reporting system and escalate such concerns or incidents appropriately and in a timely manner.
• To work as directed, and under the supervision of the screening team.
• To effectively communicate changes in the condition of the patient or any untoward incidents to appropriate members of the team.
• To help promote and maintain the patients’ individual rights and personal cultural beliefs.
• To always acknowledge and support individual patients’ dignity and specific needs.
• Ensure the delivery of patient care in accordance with the principles of Essence of Care Standards.
• To plan workday, taking account of responsibilities and prioritising workload in discussion with screening team.
• To ensure that every opportunity to promote health education is always undertaken.
• Involves patients in decision making process and gains patient consent before commencement of any care respecting the patient’s choice.
• Works always in accordance with Trust Health Care Support Worker Code of Conduct and ensures that clinical competence has been agreed and assessed.
• Ensure effective communication channels between patients, relatives, staff and other outside agencies as appropriate.

Person specification

Education and qualifications

• Numeracy and literacy
• Computer Literacy (Excel, Word)
• Diploma (NVQ) level 3 in Health and Social Care or similar relevant qualification.

Skills and abilities

• Ability to work as part of a multi-disciplinary team
• Ability to communicate effectively to a range of people and understand the importance of the highest standards of customer care
• The ability to communicate with patients on a range of matters.
• Ability to communicate effectively, both written and oral
• Effective communication and interpersonal skills.
• Able to use initiative appropriately
• Able to prioritise and meet deadlines
• Ability to maintain confidentiality and demonstrate appropriateness in dealing with sensitive personal, patient and corporate information.
• Confidence in interpersonal relationships with the ability to work in multi-professional teams
• Planning and organisational skills, ability to prioritise workload
• Ability to work without direct supervision
• Ability to work well as part of a team, and communicate regularly with team members

Experience

• Use of office information systems – Excel, Word and Power Point
• Working with spread sheets and/ or databases and NHS medical records
• Ability to run reports from data
• Experience of dealing with the National Standards of the NHS Antenatal and Newborn Screening Programmes.
• Use of Patient Administration System (PAS)
• Flexible approach to work
• Ability to self reflect, carry out tasks of own job and identify what she needs to learn to able to do current job better

Values

• Demonstrable ability to meet Trust values

Heatlh, safety and security

• Acts in a way that is consistent with legislation, policies and procedures and abide by the Trust Health and Safety policies

Equality and Diversity

• Ability to treat everyone with whom s/he comes into contact with dignity and respect • Ability to identify and take action when own or other’s actions undermines equality and diversity
• Ability to identify and take action when own or other’s actions undermines equality and diversity

Information Processing

• Ability to work in a structured, organised manner
• Experience in processing information in an efficient and timely manner and to a high standard

Other requirements

• Knowledge of Newborn Screening failsafe systems as described above.
• Understanding of Data Protection
• Ability to work flexible hours to meet service requirements
• Willingness to provide direct clinical care to patients when required

Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.

Please note:

• Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification
• Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.
• Interview arrangements will be communicated via email so please check your email regularly following the closing date.

Please be advised that due to exceptionally high demand, all Royal Free accommodation is at full capacity and waiting lists are being held. Average waiting times are 12 months. Please do not rely on Trust accommodation when you commence your role and ensure you investigate alternative accommodation for your arrival.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.

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