Master Technician

Cooks Motor Group; Southend-on-Sea; On-site; GBP 60,000; Full time

Job summary

A leading automotive service provider in Southend-on-Sea is looking for a Master Technician (Mechanic). The role offers a competitive pay package of up to £60,000 OTE and includes extensive training opportunities. Key responsibilities involve performing vehicle maintenance and repairs, as well as providing technical advice to customers. The ideal candidate will hold an NVQ Level 3 and demonstrate strong problem-solving skills, along with a passion for delivering excellent customer service in a team-oriented environment.

Benefits

33 days annual leave

Exclusive retail discounts

Pension scheme

Family-friendly policies

Cycle-to-work scheme

24/7 healthcare access

Paid volunteering day

Training and development opportunities

Qualifications

• Proven ability to meet efficiency targets while maintaining attention to detail.
• Current valid UK driving licence is required.
• An MOT licence is preferable, but not essential.

Responsibilities

• Perform high-quality vehicle maintenance and repairs in line with manufacturer standards.
• Conduct inspections of vehicle components for wear and damage.
• Provide expert technical advice to customers.

Skills

Strong problem-solving skills

Understanding of vehicle safety standards

Ability to collaborate in a team

Education

NVQ Level 3 in Light Vehicle Maintenance & Repair

Job description

Master Technician (Mechanic) – Volkswagen Southend

£60,000 OTE (uncapped earnings)

New Technicians eligible for welcome bonuses totalling £2,500*

Time to switch up a gear? Be part of something better.

Enjoy support that’s second to none as a Master Technician (Mechanic) at Group 1 Automotive. With training at some of the best facilities in the industry, you’ll learn new skills while becoming an expert. And best of all, you’ll be part of a fun, friendly team that will support you every day.

What we can offer you

• Enjoy 33 days of annual leave(including bank holidays) to rest and recharge
• Save money every day withour exclusive retail discounts
• Drive a great dealwith discounts on new and used cars, plus servicing offers
• Plan for the years aheadwith our company pension scheme
• Balance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for lesswith our cycle-to-work scheme
• Prioritise your wellbeingwith dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a differencewith a paid day to volunteer in your community
• Invest in your futurewith our company share purchase plan
• Earn financial rewardswhen you refer a friend to join the team
• Keep learning and growingwith our training and development opportunities for everyone.
• Life assurancewith the option to increase cover
• We’re open toflexible workingoptions – just ask

What you’ll do day to day

• Perform high-quality vehicle maintenance and repairs, following manufacturer standards and guidelines to ensure reliability and safety
• Conduct thorough inspections of vehicle components to assess wear, damage, or required replacements
• Provide expert technical advice to customers when necessary, ensuring clear and professional communication
• Maintain exceptional customer service standards, fostering trust that leads to repeat business and referrals
• Collaborate effectively with the service reception team and workshop control for seamless workflow and customer satisfaction
• Offer support and guidance to fellow Technicians in the workshop, promoting teamwork and knowledge sharing

Helpful skills and qualifications

Don’t worry about ticking off every single skill here− if you care about delivering great experiences as much as we do, we want to hear from you.

• NVQ Level 3 in Light Vehicle Maintenance & Repair or equivalent qualification
• Thorough understanding of vehicle safety standards and guidelines
• Strong problem-solving skills, ensuring accuracy in all aspects of work
• Proven ability to meet efficiency targets while maintaining a keen eye for detailAbility to collaborate and contribute positively within a team environment
• A current valid MOT licence is advantageous but not essential
• Must hold a valid UK driving licence

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us - just need to share our mission to our customers, partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork – Professionalism

*Terms & Conditions; £1,000 sign-on bonus payable after 30 days of employment, a further £500 after 90 days, and a final payment of £1000 after 6 months. Further T&C’s apply.