Marylebone Corporate Front Desk Team Lead

Portico Corporate Reception Management Ltd; Greater London; On-site; GBP 42,000; Full time

Job summary

A corporate reception management company in Greater London is seeking a Reception Team Leader for their front of house team. The ideal candidate will manage a small team, ensure high standards of customer service, and be actively involved in operations. Strong coaching skills, experience in a corporate reception setting, and the ability to build relationships are essential for this role. The position offers a competitive salary of £42,000 and excellent benefits including a generous holiday allowance and training opportunities.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

24-hour personal helpline

Access to discounts and benefits platform

Training and development opportunities

Qualifications

• Experience working at Team Leader level in a corporate reception environment.
• Ability to lead and develop a team effectively.
• Experience with HR processes and rota management.

Responsibilities

• Provide management and direction to the team of 3 Receptionists.
• Manage operation and set standards through performance monitoring.
• Build relationships and act as an ambassador for the client.

Skills

Coaching skills

Customer service excellence

Team management

Relationship building

Operational involvement

Job description

A corporate reception management company in Greater London is seeking a Reception Team Leader for their front of house team. The ideal candidate will manage a small team, ensure high standards of customer service, and be actively involved in operations. Strong coaching skills, experience in a corporate reception setting, and the ability to build relationships are essential for this role. The position offers a competitive salary of £42,000 and excellent benefits including a generous holiday allowance and training opportunities.