Manufacturing Customer Service Coordinator — 4-Day Week

Diabetesstories; Brecon; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local manufacturing company in Brecon, Powys, is seeking a Customer Service Administrator. The role offers a 4-day work week and requires excellent communication skills and attention to detail. Responsibilities include ensuring first-class customer service, processing orders, and handling queries. An understanding of customs and experience in manufacturing/logistics is desirable. The company offers an excellent range of benefits and Fridays off.

Benefits

Excellent range of benefits

Fridays off

Qualifications

• Experience in customer service and handling queries is essential.
• Desirable experience in a manufacturing/logistics environment.
• Understanding of customs (import/export) is preferred.

Responsibilities

• Ensure customers receive first-class service.
• Follow up quotations and support the sales team.
• Process customer orders and schedules accurately.
• Analyse customer schedules to meet requirements.
• Respond to customer queries over the phone.

Skills

Good communication skills

Attention to detail

Confidence on the phone

Ability to manage and prioritise tasks

Job description

A local manufacturing company in Brecon, Powys, is seeking a Customer Service Administrator. The role offers a 4-day work week and requires excellent communication skills and attention to detail. Responsibilities include ensuring first-class customer service, processing orders, and handling queries. An understanding of customs and experience in manufacturing/logistics is desirable. The company offers an excellent range of benefits and Fridays off.