Manager, Email Operations & Transformation - 12 month FTC

Conde Nast; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A global media company is seeking a Manager for Email Operations & Transformation. This role focuses on managing technical email operations across various brands, creating newsletter templates, and ensuring optimal email user experiences. Candidates should have experience with email operations, strong knowledge of HTML/CSS, and excellent communication skills. Additionally, the role requires a good understanding of marketing automation tools. A comprehensive benefits package includes 25 days of holiday and a competitive pension scheme.

Benefits

25 days holiday

Private healthcare

Corporate gym membership

Employee training programs

Qualifications

• Experience working in email or a similar role.
• Ability to manage multiple tasks in a fast-paced environment.
• Ability to communicate technical information to non-technical stakeholders.

Responsibilities

• Manage technical email operations across multiple brands and markets.
• Create and update email templates for personalization.
• QA email campaigns for clarity and functionality.

Skills

Email operations experience

HTML/CSS knowledge

Google documents & spreadsheets

Creative problem-solving

Communication skills

Tools

Sailthru

ESP or marketing automation tools

Job description

Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company’s portfolio includes many of the world’s most respected and influential media properties including Vogue, Vanity Fair, Glamour, Self, GQ, The New Yorker, Condé Nast Traveler/Traveller, Allure, AD, Bon Appétit and Wired, among others.# **Job Description**Location:London, GBCondé Nast is a global media company, home to iconic brands including , , , , , , , and , among many others. We are headquartered in New York and London and operate in 32 markets worldwide, with a footprint of more than 1 billion consumers across print, digital, video and social platforms. Condé Nast thrives on collaboration, and our teams come together in the office four days a week (Monday - Thursday).We value diversity of background, views and cultures. We celebrate people for their personal qualities, skills and contributions, recognising the power our brands have to influence and shape culture. **The Role**The Manager, Email Operations & Transformation is a 12-month full-time fixed-term contract position designed to help Condé Nast during a very exciting, transformational time in the email and newsletter space. This is a technical role responsible for BAU email operations – creating, updating, and maintaining email newsletter templates, automated user journeys, email personalisation and testing the email user experience for accuracy – and forward-thinking operational projects that will grow and expand the newsletter channel. This is an opportunity to innovate on the foundation of how email supports all of our brands and markets globally. This role supports email newsletters operationally across 12+ markets and 16+ brands, including Vogue; Architectural Digest; Vanity Fair; GQ; WIRED.* Manage technical email operations globally across multiple brands and markets* Create and update email templates based on brand requests and email strategy, allowing for personalisation, content recommendations, and affiliate commerce optimisation at scale* QA email campaigns for clarity, grammar, spelling, link functionality and inbox display* Set-up, QA, and launch automated email flows based on custom events, with dynamic follow-up messaging and logic based on user behaviour* Follow and enforce email best practices for healthy deliverability and active user engagement* Enforce brand design guidelines* Follow and enforce data privacy protection regulations across the US and all international markets* Regularly audit email user experience across all markets* Maintain close working relationships with cross-functional teams, particularly editorial, design, engineering, and commerce.**About you:*** Good experience working in email or a similar role* Proven experience working directly in an ESP or marketing automation tool.* Sailthru experience preferred, but not necessary if proficient across ESPs* Ability to prioritise and manage multiple tasks simultaneously in a fast-paced working environment* Intermediate working knowledge of HTML/CSS code* Strong creative problem-solving skills and innovative thinking* Proficiency with Google documents & spreadsheets (or Excel/Word)* Strong attention to detail* Excellent communication skills, both written and verbal* Ability to communicate technical information with non-technical stakeholders* Ability to work independently and within a cross-functional team* Working knowledge of 1st and 3rd party data is a plus Please upload your CV and cover letter/portfolio, which highlights why you'd love to take on this role and why you're a great match for what we're looking for.We value the time and effort behind every application. All submissions are reviewed by a member of our talent team - we don’t use AI-assisted technology to review applications. * 25 days holiday (plus bank holidays) and extra days of annual leave if you move house or want to volunteer.* You’ll have access to a competitive pension scheme, Bupa Private Healthcare, Season ticket loans and eye tests.* We offer a range of tools to support your wellbeing, including core hours, 10 remote days (from home or a country with a Condé Nast office location), access to our Employee Assistance Programme, corporate gym membership and cycle to work scheme.* We’re a dog friendly office, plus you’ll enjoy discounts and magazine subscriptions, keeping you up to date with all things Condé Nast.* We encourage personal and professional growth through the Condé Nast Learning Hub where you’ll find an extensive portfolio of learning courses and training, available in local languages.* Our Employee Resource Groups provide a platform for employees to identify shared objectives, exchange ideas, and work on community priorities for our global workforce.Wenn Sie an dieser Gelegenheit interessiert sind, bewerben Sie sich bitte unten, und wir werden Ihre Bewerbung So bald wie möglich überprüfen. Sie können Ihren Lebenslauf jederzeit aktualisieren oder ein Anschreiben hochladen, indem Sie auf Ihr Kandidatenprofil zugreifen.***Condé Nast ist ein Arbeitgeber, der Chancengleichheit fördert. Wir bewerten qualifizierte Bewerber ohne Rücksicht auf Rasse, Hautfarbe, Religion, Geschlecht, sexuelle Orientierung, Geschlechtsidentität, nationale Herkunft, Behinderung, Veteranenstatus, Alter, Familienstand und andere gesetzlich geschützte Eigenschaften.***Condé Nast is a global media company home to iconic brands including Vogue, GQ, AD, Condé Nast Traveler, Vanity Fair, Wired, The New Yorker, Glamour, Allure, Bon Appétit, Self and many more. Headquartered in New York and London, the company produces award-winning journalism, content and entertainment for every platform today and operates in 32 markets worldwide including China, France, Germany, India, Italy, Japan, Mexico, Spain, the U.K. and U.S., and Taiwan.At Condé Nast we value diversity of background, views and cultures. We celebrate people for their personal qualities, their skills and contributions. And we recognize the power our brands have to influence and shape culture, catalyze action and help make our world a better place for all.For more information, please visit condenast.com and follow @CondeNast and @CondeNastCareer for Twitter and @condenastcareers for Instagram.