Maitre D'

BOXPARK; City of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A renowned hospitality company in London is seeking an experienced Maitre d’ to manage table allocations and ensure guest satisfaction. Ideal candidates will have experience with SevenRooms and Open Table systems, alongside excellent communication skills. This position offers various benefits and opportunities for personal and professional development.

Benefits

Generous discount on food and drinks

Team-led incentive rewards

Enhanced maternity and paternity leave

Access to mental health counselling

Advance access to earned wages

Unique training opportunities

Qualifications

• Ability to manage table allocation effectively.
• Skills in anticipating guests' needs and coordinating with departments.
• Experience in fostering customer relationships.

Responsibilities

• Manage smooth table allocation for walk-ins and bookings.
• Communicate special requests to floor and kitchen.
• Engage warmly with guests to build a regular customer base.

Skills

Experience in SevenRooms

Experience in Open Table

Communication skills

Job description

Inspired by the grand cafés of Mittel Europe, The Delaunay is an all-day café restaurant located near Covent Garden.

At The Wolseley Hospitality Group,We create Places where People feel they Belong.

Why work with us as a Maitre d’?

• Enjoy a generous discount across our restaurants on food and drinks.
• Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers.
• Enhanced Maternity and Paternity leave to support working families.
• Group-wide access to mental health counselling, legal and financial advice.
• Advance access to earned wages via Wagestream.
• A unique and varied training calendar including supplier trips, masterclasses and visits.

Visit our career page for a detailed list of our benefits https://thewolseleyhospitalitygroup.com/careers/

We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow.Our diverse team reflects the inclusive culture.

The role of a Maitre d’:

• Take responsibility for a smooth table allocation for both walk-ins and bookings in all restaurant sections, managing turn times effectively.
• Anticipate guests’ needs, timely communicating any special requests to floor and kitchen – be proud to coordinate all departments!
• Contribute to building a regular customer base, warmly engaging with guests from door to table and beyond - you are our greatest asset!
• Experience in SevenRooms and Open Table are essential.

The Wolseley Hospitality Group portfolio of restaurantscomprisesof The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi'sinSohoand The Wolseley City in Monument.