Maintenance Planning Administrator

Northgate Vehicle Hire Limited; Tees Valley; Hybrid; GBP 24,000; Full time

Job summary

A vehicle hire company in Tees Valley is seeking a Maintenance Planning Administrator to oversee the maintenance of their fleet. The role involves coordinating vehicle servicing, managing maintenance records, and liaising with technicians. The ideal candidate should possess strong organizational, IT, and communication skills, with a focus on customer satisfaction. This full-time position offers a competitive salary and benefits, including annual leave and financial wellbeing resources.

Benefits

24 days annual leave plus public holidays

5% employer pension contributions

Free life assurance

Discounts at top retailers

Access to mental health support

Qualifications

• Proven organisational and administration skills with a proactive mindset.
• Strong IT skills - you're quick to learn and adapt to new systems.
• Exceptional communication abilities to build strong relationships.

Responsibilities

• Scheduling and coordinating routine and emergency vehicle maintenance.
• Managing records of servicing, repairs, and inspections.
• Liaising with technicians, suppliers, and team members.

Skills

Organizational skills

Strong IT skills

Communication abilities

Customer-first mindset

Collaboration

Job description

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Maintenance Planning Administrator

Reference: NOV20257336

Expiry date: 09:44, Thu, 18th Dec 2025

Location: Darlington Head Office

Benefits: Pension, Life Assurance and Retail & Company discounts

Location: Darlington, with the option for hybrid working after successfully completing probation.
Contract: Full-time, 37.5 hours per week, Monday to Friday, between 8:00 AM and 5:30 PM.
Salary: £23,874.98 per annum.

Are you a proactive and detail-oriented professional with a passion for keeping things running smoothly?

If you’re looking for a new change for the new year how about join us here at Northgate Vehicle Hire! We are on the hunt for a Maintenance Planning Administrator to help us keep our fleet in peak condition and our customers on the road.

As a Maintenance Planning Administrator, you’ll be the backbone of our maintenance operations, ensuring our fleet is safe, reliable, and ready for action. Your responsibilities will include:

• Scheduling and coordinating routine and emergency vehicle maintenance.
• Managing records of servicing, repairs, and inspections.
• Liaising with technicians, suppliers, and other team members to ensure seamless operations.
• Monitoring compliance with safety and legal standards.
• Keeping our customers informed about their vehicles’ status.

Join Northgate Vehicle Hire as a Maintenance Planning Administrator and enjoy some outstanding benefits …

Of course, there’s a great basic salary, but that’s just the beginning, our most popular benefits include …

Annual Leave - Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year. Of course, you’ll have public holidays too and an extra day off to celebrate your birthday!
Pension - Employer contributions of 5%
Financial Benefits - Enjoy the security of free life assurance, a save-as-you-earn scheme, a colleague referral scheme (earning £1,000 per referral), and our Benefits App with discounts and cashback at top retailers like Tesco, Asda, Currys, B&Q, and Wickes.
Wellbeing & Lifestyle Services - Access our colleague assistance programme with 24/7 GP service, mental health support and physiotherapy plus cycle to work, eyecare vouchers, Health Cash Plan, Dental Plan and Travel Insurance.
Motoring Benefits - Take advantage of exclusive Colleague vehicle-leasing schemes, discounted repairs, and reduced rates on weekend car and van hires.
Stream - A free financial wellbeing app that gives you more control on your pay, helps you save, provides financial advice and offers even more discounts on your shopping.

About You

• Proven organisational and administration skills with a proactive mindset.
• Strong IT skills - you're quick to learn and adapt to new systems.
• Exceptional communication abilities to build strong relationships and provide clear responses.
• A customer‑first mindset, with the ability to handle queries professionally.
• Passion for collaboration and delivering excellent service every time.

About Us

We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry‑leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.

We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.

We are agile. We are experts. We are imaginative. We are reliable.