Luxury Sales Consultant

Maxmarafashiongroup; City of London; On-site; GBP 22,000 - 28,000; Part time

Job summary

A luxury retail brand in London is seeking a Part-Time Luxury Sales Consultant for Selfridges. The ideal candidate will have at least 1 year of experience in luxury retail, demonstrate excellent customer service skills, and be motivated to achieve both personal and team goals. Responsibilities include assisting customers, maintaining merchandise displays, and ensuring high levels of customer satisfaction. This position offers flexible hours and a dynamic retail environment.

Qualifications

• At least 1 year of relevant experience in luxury retail.
• Ability to maintain high service standards.

Responsibilities

• Assist customers according to brand standards.
• Pursue store objectives assigned by the Store Manager.
• Ensure merchandise is displayed and organized.
• Maintain professional knowledge.
• Deliver excellent service to ensure customer satisfaction.
• Handle customer queries and complaints.

Skills

Good conversational English

Experience in luxury retail

Client relationship development

Customer service skills

Motivation to achieve goals

Job description

Luxury Sales Consultant – Selfridges – 16 Hours/Week

Max Mara Fashion Group is recognized throughout the world as the precursor of modern pret‑à‑porter fashion. The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, produced according to excellent industrial processes. Passion, commitment and tradition have created a unique fashion style.

We are currently seeking a Part‑Time Sales Consultant for MaxMara in Selfridges.

Main Responsibilities:

• Assists the customers in accordance with the Brand philosophy, service and quality standards
• Pursue the specific objectives assigned by the Store Manager in order to contribute to the achievement of the overall objectives of the store, both individually and in a team
• Ensure that all merchandise is properly displayed and organized
• Maintain and update professional and technical knowledge
• Delivers excellent service to ensure high levels of customer satisfaction
• Deals with customer queries and complaints
• Acts as ambassador of the customer‑centric logic within the store

Ideal Candidate:

• Demonstrate good conversational English
• Have relevant experience in luxury retail
• Develop and maintain strong client relationships
• Ensure each customer receives a consistent and professional service
• Be motivated to achieve personal and team goals and have worked to KPIs
• Continuously maintain high standards
• At least 1 year of relevant experience is a minimum

Seniority level

Associate

Employment type

Full‑time

Job function

Sales, Customer Service, and General Business

Industries

Retail Apparel and Fashion