Luxury Retail Supervisor: Lead Service & Store Ops

Jimmy Choo; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A renowned luxury footwear brand in Manchester is seeking a Supervisor to support the Store Manager and ensure high standards of customer service. You will assist in training team members, manage daily operations, and maintain customer loyalty. The ideal candidate will have exceptional communication skills, a strong understanding of the luxury market, and experience in leading teams. This role is full-time and includes various responsibilities in a dynamic retail environment.

Qualifications

• Proficient in managing customer relationships and achieving sales targets.
• Demonstrated ability to lead and motivate a team effectively.
• Ability to handle multiple demands and competing priorities.

Responsibilities

• Support the Store Manager in reaching targets.
• Ensure exceptional standards of customer service.
• Assist with training the team on product knowledge and customer service.

Skills

Excellent communication skills

Fluent English

Knowledge of luxury market

Proficiency in Microsoft Office

Customer service skills

Job description

A renowned luxury footwear brand in Manchester is seeking a Supervisor to support the Store Manager and ensure high standards of customer service. You will assist in training team members, manage daily operations, and maintain customer loyalty. The ideal candidate will have exceptional communication skills, a strong understanding of the luxury market, and experience in leading teams. This role is full-time and includes various responsibilities in a dynamic retail environment.