London Luxury Beauty Supervisor – Clientelling & Growth

Dweet LTD.; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A luxury retail company is seeking a Retail Boutique Supervisor to lead the Harrods Beauty concession. The ideal candidate has extensive experience in luxury retail and strong people leadership skills. Responsibilities include driving sales performance, mentoring the sales team, and delivering exceptional client experiences. This role requires a proactive approach, proficiency in luxury fragrance, and a passion for design. Join a dynamic team and elevate client interactions through personalized service.

Qualifications

• 3–6 years of experience in luxury retail, with supervisory or key-holder experience.
• Strong background in luxury fragrance and client consultations.
• Experience in a luxury department store environment is desirable.
• Established luxury client network.

Responsibilities

• Support the Concession Manager in driving sales performance.
• Lead, motivate, and coach the sales team.
• Champion a strong clientelling culture.
• Maintain operational excellence and visual merchandising.

Skills

Luxury retail experience

Strong people leadership skills

Client relationship building

Sales performance analysis

Exceptional client service

Storytelling and scent profiling

Communication and coaching

Job description

A luxury retail company is seeking a Retail Boutique Supervisor to lead the Harrods Beauty concession. The ideal candidate has extensive experience in luxury retail and strong people leadership skills. Responsibilities include driving sales performance, mentoring the sales team, and delivering exceptional client experiences. This role requires a proactive approach, proficiency in luxury fragrance, and a passion for design. Join a dynamic team and elevate client interactions through personalized service.