Local Service Manager

Sanctuary Group; Brighton; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A community service organization in Brighton is seeking a Local Service Manager to lead service delivery and manage the team. The ideal candidate will have a strong managerial background, exceptional leadership skills, and a compassionate approach in supporting others. The role involves building relationships with partners, overseeing service finances, and ensuring effective operational management. The organization offers an inclusive environment and a range of benefits including paid holidays and a pension scheme.

Benefits

At least 25 days paid holiday

Pension scheme

Health and well-being plans

Flexible working options

Learning and development opportunities

Qualifications

• Experience in a managerial role within a similar service.
• Strong communication skills and ability to remain calm under pressure.
• Proven ability to liaise effectively with partners.

Responsibilities

• Lead the overall delivery of the service and manage the team.
• Develop and maintain relationships with partners and stakeholders.
• Oversee the financial performance and manage the budget.

Skills

Leadership skills

Interpersonal skills

Problem-solving skills

Strong communication skills

Compassionate and caring nature

Job description

Overview

Local Service Manager position at Brighton and Hove Foyer, Brighton. The Foyer, Pelham Street, Brighton, BN1 4FA. Sanctuary Supported Living is recruiting to deliver personalised housing, care, and support services to help people live as independently as possible.

We’re a national, not-for-profit organisation that focuses on local impact by putting customers at the heart of what we do. Our work supports individuals on their pathways to independence and provides opportunities to grow through training and benefits.

Are you ready to be your best?

Responsibilities

• Lead the overall delivery of the service through the management of the team and liaison with the Area Service Manager
• Develop and maintain relationships with partners, key stakeholders and external agencies
• Oversee the overall delivery of the service
• Work closely with internal and external partners to achieve KPI’s
• Oversee the service’s financial performance and manage the budget
• Manage recruitment, performance and development of staff
• Be flexible around working hours to meet the needs of the service
• Take responsibility for health and safety in the service

Skills and experience

• Experience in a managerial role within a similar service with strong interpersonal, leadership and problem-solving skills
• Strong communication skills and the ability to remain calm under pressure
• Compassionate, caring, and hands-on in supporting others
• Experience supporting service users in a personalised way to maximise opportunities for personal development
• Proven ability to liaise effectively with statutory and voluntary partners
• Travel is required; a full valid driving licence is essential

Requirements and additional information

• We are currently accepting applications from those with the right to work in the UK
• If applying internally, use your internal careers account
• Overseas police check may be required; costs will be reimbursed upon employment
• We may withdraw or close the advertisement at any time; early application is encouraged
• Inclusion and diversity are core values; adjustments during the application process are available in line with our Disability Confident status
• Sanctuary Group encourages applications from diverse backgrounds to support an inclusive environment
• We work with the Home Office to prevent illegal working; an enhanced DBS check will be paid for if you are successful

Benefits

• At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays) pro rata
• Pension scheme with employer contributions
• Online discounts and rewards from major retailers
• Health and well-being plans
• Life assurance
• Flexible working options
• Cycle to Work scheme
• Learning and development opportunities