Linen Porter

Warner Leisure Hotels; Nidd; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading hospitality provider in the United Kingdom is seeking a Linen Porter to join their team at Nidd Hall. The role involves delivering exceptional service within the housekeeping department while working collaboratively with a diverse team. Ideal candidates should have a strong customer service orientation, a willingness to learn, and a passion for guest experience. Various benefits are offered, including potential live-in options, discounted food, and opportunities for career development through recognized qualifications.

Benefits

Free use of gym and leisure facilities

60% discounted food onsite

Access to discounts with national brands

Career development opportunities

20% discount for friends and family

Qualifications

• A people person focused on guest experience.
• Willingness to learn about our products and services.
• Supportive attitude towards team members.

Responsibilities

• Deliver great service within the housekeeping department.
• Collaborate with the Housekeeping Manager and Team Leaders.
• Maintain high standards in guest room cleanliness.

Skills

Customer service orientation

Team collaboration

Willingness to learn and improve

Job description

Join our team at Nidd Hall, part of the Warner Hotels Group. This 199-bedroom historic hotel is set in 45 acres of gardens with a fishing lake and stunning Yorkshire countryside views.

Hourly rate: Up to £12.40 per hour dependent on age

We have a fantastic opportunity for a Linen Porter to join us atWarner Hotels.

The benefits of working with us

• Live-in maybe available
• Free use of gym and leisure facilities
• Free or 60% discounted food onsite
• Access to Numerous discounts and offers with many national brands and retailers
• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
• 20% discount for you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)

What will I be doing?

As part of our supportive team, you will develop and grow into delivering a great service within the housekeeping department. Alongside the Housekeeping Manager and the Housekeeping Team Leaders you will be a fundamental part of the smooth running of the guest journey from the moment they arrive to their room.

By working together with a large diverse and multi-skilled team, you will ensure all our guests enjoy the highest quality stay in a perfectly kept room.

What are we looking for?

• A people person who would put the guest journey at the heart of everything they do
• A willingness to learn and improve knowledge on customer service, our products and tailored selling
• Someone who will care about the wider team and look to support wherever needed
• A promise to come to work as your whole authentic self

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [e-mail]