Level 2 Pharmacy Services Assistant Apprenticeship - Edwalton Pharmacy

Nottingham College; Nottingham; On-site; GBP 16,000 - 20,000; Full time

Job summary

A local educational institution is seeking an enthusiastic individual for an apprenticeship at a pharmacy in Edwalton Village. The role involves assisting in customer service at the counter, dispensing medication, and managing stock. Ideal candidates will be people-oriented, willing to learn in the pharmaceutical sector, and committed to providing high-quality customer care. No college attendance is required, providing practical work-based learning experience.

Qualifications

• A people person with a welcoming approach to customers.
• Enthusiastic and passionate about the pharmaceutical sector.

Responsibilities

• Assist in the sale of over-the-counter medicines.
• Manage stock levels and maintain sales areas.
• Process payments and handle customer queries.

Skills

Customer service skills

Stock management

Attention to detail

Enthusiasm for learning

Job description

Edwalton Pharmacy is a busy and friendly pharmacy based in Edwalton Village. The post holder will be a people person and demonstrate a welcoming and friendly approach when assisting customers on the counter. You will also assist the pharmacist in the dispensing of medication in the pharmacy.

If you are enthusiastic and willing to succeed in the pharmaceutical sector, this role is perfect for you.

Main duties include:

• Assist in the sale of over-the-counter medicines
• Complete the prescription receipt and collection
• Ordering, receiving and storing pharmaceutical stockLiaising with
• customers in all areas of sales, including specialised products, providing a highly personalised approach
• Managing stock levels, replenishing and cleaning sales areas
• Receive and store incoming supplies, verify quantities against orders and inform the supervisor of stock needs and shortages
• Assisting future sales and maximum profits, by analysing of seasonal trends and product selection
• Processing payments of various kinds, using the till, including handling of credit/debit cards, cheques and accounts
• Assisting in the reconciliation of the till at the end of each shift/or following day if requested to do so by the manager
• Ensuring standards for quality, customer service and health and safety are met
• Maintaining awareness of market trends and advertising, updating sales display areas
• Dealing with sales as and when required, serve customers showing high standards of customer care at all times, providing a helpful and friendly service, in order to maximise sales
• To specialist product knowledge when required
• To maintain a clean and tidy working environment
• To complete compulsory training as required
• To carry out other duties which naturally fall within the reasonable expectations of the role

This apprenticeship is work‑based learning therefore, you will be working at the employer's address and will not need to attend college.