Qualified Casual Matchday Steward

Gotocsp; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A prominent events company in London seeks enthusiastic individuals for a part-time role focusing on customer service at exciting concerts, festivals, and major events. Ideal candidates should have a Level 2 Certificate in Spectator Safety or be enrolled in training, possess strong communication skills, and be available for evenings and weekends. This position offers competitive pay, flexible shifts, and opportunities for progression within the events sector.

Benefits

Competitive pay

Flexible shifts

Opportunities to work at major UK sporting and live events

Ongoing training including Level 3 Spectator Safety

Clear progression pathways

Company pension scheme

Referral programme

On-site parking (location dependent)

Qualifications

• Hold a Level 2 Certificate in Spectator Safety (or currently enrolled, evidence required).
• Friendly, reliable, and confident when interacting with the public.
• Calm, professional, and respectful under pressure.
• Strong communicator who enjoys working as part of a team.
• Flexible and available for evenings and weekends.

Responsibilities

• Welcome, assist, and guide guests with a warm and professional approach.
• Deliver outstanding customer service with confidence and clear communication.
• Support crowd management, ticket checks, and access control.
• Help create a safe, enjoyable environment by following health and safety procedures.
• Represent the company with professionalism and integrity.

Skills

Customer service

Communication

Public interaction

Teamwork

Education

Level 2 Certificate in Spectator Safety

Job description

Pay:£15.53 – £16.79 per hour
Location:London
Contract Type:Part-time | Zero Hours

Join the Action at London’s Biggest Events!

Love live music, buzzing crowds, and unforgettable experiences? Want to be right at the heart of some ofLondon’s most exciting concerts, festivals, exhibitions, and high-profile events?

We’re looking forfriendly, confident, and customer-focused peopleto join our energetic events team. If you enjoy meeting new people, thrive in lively environments, and take pride in delivering excellent guest experiences — this role is for you!

What You’ll Be Doing

As part of our events team, you’ll:

• Welcome, assist, and guide guests with a warm and professional approach
• Deliver outstanding customer service with confidence and clear communication
• Support crowd management, ticket checks, and access control
• Help create a safe, enjoyable environment by following health, safety, and venue procedures
• Represent the company with professionalism, integrity, and respect at all times

No two events are the same — every shift brings something new!

What We’re Looking For

You’ll be a great fit if you are:

• Hold aLevel 2 Certificate in Spectator Safety(or currently enrolled – evidence required)
• Friendly, reliable, and confident when interacting with the public
• Calm, professional, and respectful under pressure
• A strong communicator who enjoys working as part of a team
• Flexible and available forevenings and weekends

Experience is always welcome, but a positive attitude and great people skills matter most!

What’s In It for You?

• Competitive pay:£15.53 – £16.79 per hour
• Flexible shifts that fit around your lifestyle
• Opportunities to work atmajor UK sporting and live events
• Access to ongoing training, includingLevel 3 Spectator Safety Supervision
• Clear progression pathways into supervisory and security roles
• Company pension scheme
• Referral programme
• On-site parking (location dependent)

Additional Details

• Job Type:Part-time
• Contract:Zero hours
• Work Location:In person
• Licence/Certification Required:
• NVQ Level 2 (or equivalent) in Spectator Safety

If you’re ready to be part of the action and make every event unforgettable, we’d love to hear from you!