Lettings Coordinator

LRG; Birmingham; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading property group in Birmingham is seeking a Lettings Coordinator to support the letting team in achieving business targets and maintaining high standards for rental properties. Responsibilities include administration, customer service, and ensuring compliance. Ideal candidates should have experience in customer service, be organised, and hold a UK driving licence. The role offers opportunities for career growth and a supportive team environment.

Benefits

Market-leading training

Excellent parental leave

Supportive team environment

Access to Employee assistance programme

Qualifications

• Experience with customer service.
• Ability to organise and prioritise workload.
• Ability to work in a fast-paced environment.
• Full UK driving licence.

Responsibilities

• Help optimise the letting teams ability to achieve its new business targets.
• Ensure all rental properties look great online.
• Assist the team with incoming service enquiries.
• Ensure systems are updated accurately.

Job description

Join to apply for the Lettings Coordinator role at LRG.

Hours: Monday to Friday 8:45am to 5:30pm, 1 in 3 Saturdays 9am to 1pm.

About Leaders

Leaders, part of LRG, is a well-established and reputable property group across the UK. With a history rooted in proving exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market.

Job Summary and Key Responsibilities

• Help optimise the letting teams ability to achieve its new business targets by taking responsibility for the administrative tasks that rest within the branch.
• Ensure that all rental properties look great online, ensuring that all photography and property details accurately reflect the property whilst ensuring that the accompanying paperwork satisfies all aspects of compliance.
• Assist the team with incoming service enquiries from both prospective tenants and landlords, ensuring that where appropriate, the work is allocated to the team and dealt with accordingly.
• Ensure that systems are updated accurately to reflect activity which is ongoing within the branch and when the need arises liaise with other departments both within branch and the wider Group.

Skills Required

• Experience with customer service.
• Ability to organise and prioritise workload.
• Ability to work in a fast-paced environment.
• Full UK driving licence.

What We Can Offer You

• Proven track record for career growth and advancement within the company.
• Market‑leading training and ongoing professional development.
• Supportive and collaborative team environment.
• Access to an Employee assistance programme including access to a virtual GP 24/7 and mental health first aiders.
• Excellent parental leave & company fertility policy in place.
• Structured training & support.

Equal Opportunity Employer

Leaders, as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of recruitment agencies for the purpose of hiring. All job openings are managed directly by our internal recruitment team. We do not accept unsolicited CVs or candidate referrals from recruitment agencies, and any such submissions will not be considered.

Seniority Level

• Not Applicable

Employment Type

• Full‑time

Job Function

• Other