Leisure Centre Guest Experience Champion

Halo Leisure; Merthyr Tydfil; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leisure centre in Merthyr Tydfil is seeking a friendly and approachable Front of House Assistant. You will be responsible for providing advice and guidance on activities and ensuring customers enjoy their visits. We're looking for someone who loves to help others and can resolve queries effectively. Experience in customer service is a plus, but we will provide training for the right candidate. Benefits include free use of facilities, discounts, and career progression opportunities.

Benefits

Free use of facilities

Family discounts

Training and development opportunities

25 days of annual leave plus bank holidays

Health cash plan

Enhanced maternity and paternity pay

Enhanced absence pay

Pension scheme contributions

Long service rewards

Cycle to work scheme

Qualifications

• Experience in a customer-facing role is preferred, but training is available.

Responsibilities

• Provide advice and guidance on leisure activities.
• Encourage customer participation in activities.
• Resolve customer problems and queries.

Skills

Customer service skills

Friendly demeanor

Problem-solving

Job description

A leisure centre in Merthyr Tydfil is seeking a friendly and approachable Front of House Assistant. You will be responsible for providing advice and guidance on activities and ensuring customers enjoy their visits. We're looking for someone who loves to help others and can resolve queries effectively. Experience in customer service is a plus, but we will provide training for the right candidate. Benefits include free use of facilities, discounts, and career progression opportunities.