Lead, Share Plans – Fixed-Term (Hybrid)

Link Group; Leeds; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A financial services company is seeking a Manager for Share Plans on a 12-month fixed-term contract. Located in Leeds, this hybrid role involves managing a team, ensuring compliance with regulatory obligations, and implementing operational improvements. Ideal candidates should have at least 2 years of people management experience, strong communication skills, and a commitment to customer service. The company offers a range of benefits including 26 days of annual leave and health perks.

Benefits

26 days annual leave

Health and lifestyle rewards

Employee recognition program

Company Pension Scheme

Medical insurance

Paid parental leave

Qualifications

• At least 2 years of demonstrable, successful people-management experience.
• Exceptional verbal and written communication skills.
• Professionalism with a customer service focus.
• Outstanding time-management skills and flexibility.
• Strong problem-solving abilities.

Responsibilities

• Ensure compliance with end-to-end processes in Share Plans.
• Manage the team through transitional changes and new processes.
• Propose and implement operational improvements.
• Plan and coordinate workflow to meet deadlines.
• Provide high-quality Management Information on trends and issues.
• Conduct root cause analysis for errors and complaints.
• Coach and develop the team to improve skills and competency.

Skills

People management

Communication skills

Customer service

Attention to detail

Time management

Problem-solving

Team collaboration

Agility

Job description

A financial services company is seeking a Manager for Share Plans on a 12-month fixed-term contract. Located in Leeds, this hybrid role involves managing a team, ensuring compliance with regulatory obligations, and implementing operational improvements. Ideal candidates should have at least 2 years of people management experience, strong communication skills, and a commitment to customer service. The company offers a range of benefits including 26 days of annual leave and health perks.