Lead Coffee Shop Supervisor: Create Joy & Fast Service

Dunelm; Chichester; On-site; GBP 16,000 - 18,000; Full time

Job summary

A leading retail company in Chichester is seeking a Pausa Coach to enhance customer experience at their coffee shop. The role requires passionate leadership to inspire a team, ensuring joyful and efficient service. Responsibilities include managing team dynamics, engaging with customers, and driving sales success. Candidates should have experience in fast-paced retail or food service, and a strong emphasis on customer satisfaction. Flexibility to work weekends is key as this role requires high energy and commitment.

Qualifications

• Experience in a fast-paced retail or food service environment.
• Ability to inspire and lead a team effectively.
• Strong communication skills to engage with customers and staff.

Responsibilities

• Lead by example to inspire exceptional customer service.
• Engage with customers and listen to their feedback.
• Manage team wellbeing and support career growth.

Skills

Customer obsession

Leadership

Communication

Flexibility

Job description

A leading retail company in Chichester is seeking a Pausa Coach to enhance customer experience at their coffee shop. The role requires passionate leadership to inspire a team, ensuring joyful and efficient service. Responsibilities include managing team dynamics, engaging with customers, and driving sales success. Candidates should have experience in fast-paced retail or food service, and a strong emphasis on customer satisfaction. Flexibility to work weekends is key as this role requires high energy and commitment.