Lead AV Engineer

Northampton Business Directory; Northampton; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading communications company is seeking a self-motivated Lead AV Engineer based in Northampton. The role involves resolving client issues, delivering training, and maintaining relationships to ensure top-notch service. Candidates should have a minimum of 2 years’ experience in a relevant field, strong technical skills, and a current driving license. The company offers a competitive salary, overtime pay, flexible hours, and benefits such as a company van and training opportunities. This is an excellent chance to grow within a dynamic environment.

Benefits

Excellent salary

Flexible working hours

25 days holiday

Bonus

Company van

Laptop

Phone

Necessary tools/equipment

Qualifications

• Minimum 2 years experience in audio, video, or video-conferencing role.
• Ability to install and configure equipment using software tools.
• Capacity to terminate cables to industry standard.

Responsibilities

• Attend client sites and resolve issues in a timely manner.
• Communicate effectively with clients.
• Deliver end-user training after device installation.
• Build client relationships and identify sales opportunities.

Skills

Problem-solving skills

Excellent communication skills

Technical installation and configuration

Interpersonal skills

Analytical skills

Tools

Software tools for configuration

Job description

Our client, a leading communications company, is looking to recruit a self‑motivated, professional, and efficient Lead AV Engineer to support their client base and ensure that a first‑class service is delivered.

Reporting to the Technical Director duties will include:

• Attending client sites and resolving issues in a timely and neat manner.
• Communicating with clients.
• Self‑motivated with a commitment to the issue at hand.
• Using problem‑solving skills to find faults and consistently provide high‑standard solutions.
• Delivering end‑user training after installation of new devices.
• Accurately completing job reports, explaining steps taken, and getting sign‑off by the client.
• Accurately completing other service records.
• Building relationships with clients.
• Identifying sales opportunities with existing clients and feeding back to our Sales team.
• Conducting and recording site surveys to a high standard.
• Maintaining standards of technical excellence within the team.
• Participating in various training and development.

As a successful candidate ideally, you will have at least 2 years previous experience within a professional audio, video, video‑conferencing or similar technical role with the ability to install, configure equipment using software tools and able to terminate cables to industry standard. Be self‑motivated, reliable, possess excellent communication, analytical and interpersonal skills together with the capacity to plan and manage your own workload efficiently.

As this is a field‑based role a current driving licence is essential.

In return the company offers an excellent salary and overtime pay, flexible working hours, 25 days holiday, bonus together with the training and support to aid career progression within an innovative and dynamic company. The company also provides a company van, laptop, phone and necessary tools/equipment.