Job Search and Career Advice Platform

Enable job alerts via email!

L2 Production Support Lead - Trading Apps (Belfast)

TP ICAP Group

Belfast

Hybrid

GBP 80,000 - 100,000

Full time

30+ days ago

Generate a tailored resume in minutes

Land an interview and earn more. Learn more

Job summary

A global market infrastructure provider in Belfast is looking for a Production Support Team Lead. The ideal candidate will manage a Level 2 support team and address critical production issues. Strong technical expertise in Windows and Unix/Linux environments, along with scripting capabilities, is essential. This role offers the chance to lead transformation within a high-performing team. Competitive compensation and a hybrid work model are included.

Qualifications

  • 5+ years of experience in a Level 2 support capacity.
  • Hands-on role requiring strong technical expertise.
  • Familiarity with supporting distributed applications.

Responsibilities

  • Lead and manage Belfast-based resources within the global Production function.
  • Oversee installation requests from QA and Development teams.
  • Act as escalation point for first-line support.

Skills

Proven experience managing Level 2 Production Support teams
Expertise in Windows Server operating systems
Advanced Unix/Linux skills
Proficiency in SQL
Scripting skills in PowerShell, Bash, Perl
Understanding of ITIL-based support processes

Tools

Monitoring/Observability tools
Automation tooling
Job description
A global market infrastructure provider in Belfast is looking for a Production Support Team Lead. The ideal candidate will manage a Level 2 support team and address critical production issues. Strong technical expertise in Windows and Unix/Linux environments, along with scripting capabilities, is essential. This role offers the chance to lead transformation within a high-performing team. Competitive compensation and a hybrid work model are included.
Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.