Key Holding Sales Assistant Guildford (0676)

Cardsdirect; United Kingdom; On-site; GBP 40,000 - 60,000; Part time

Job summary

A retail company in Guildford is looking for a part-time store team leader to drive sales and ensure excellent customer service. Responsibilities include training staff, managing merchandising standards, and maintaining safety protocols. Ideal candidates should have a passion for helping teams succeed and a commitment to creating a positive shopping environment.

Qualifications

• Strong ability to provide outstanding customer service and team motivation.
• Experience in retail management or a similar role is desirable.
• Knowledge of health and safety procedures.

Responsibilities

• Lead the store team to maximize sales and exceed targets.
• Train and supervise team members on company policies.
• Manage stock and merchandising to create a pleasant shopping experience.

Skills

Customer Service Excellence

Team Leadership

Communication Skills

Merchandising

Job description

Cards Direct Guildford

Unit 21/22 White Lion Walk, Guildford, Surrey. GU1 3DN

NMW / NLW

Permanent

Part-time

Hours: 0 - 16 hrs per week with flex up to 30hrs at peak periods.Weekend working required.

Reporting To: Store Manager / Deputy Manager

To lead the store team and help the Store manager effectively manage the store to maximise sales and exceed targets.

To deputise in the Store & Deputy Managers absence. To deliver outstanding personal customer service whilst helping motivate and develop the store team to do the same.

To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures.

But, most of all….MAKE PEOPLE SMILE! Through the product, the prices and the service.

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

Customer Service

• Set the highest possible standards of customer service and ensure all members of the team deliver the same
• Provide a safe environment for staff and customers, adhering to the Company Health And Safety policy
• Work with the store manager to maximise sales and offer ideas and recommendations for improvements
• In the managers absence prepare and submit all sales information to Head Office in an accurate and timely fashion

People

• Supervise and help train all team members to maximise their personal potential and in turn maximise the sales potential of the store
• Communicate effectively with the store team to ensure all company information and policies are relayed and understood
• Help with recruitment of Team Members
• Help the store manager to ensure all members of the team are fully trained in all areas of their job including the Health And Safety policies and completion of all relevant paperwork
• Ensure all controllable costs are kept within or below set budgets i.e wage costs
• Ensure the store trades effectively across all pre set hours and manage the team to ensure suitable cover at all times

Product

• Merchandise and display stock to maximise sales and in accordance to any specific Company instructions
• Minimise stock loss through theft and damages by training staff to be vigilant and handle stock in a responsible manner
• Take a pro active role in RECOMMENDING ranges and products to the store manager that will fulfil local customer needs
• Where possible ensure adequate stock is on hand to exceed sales targets
• Maintain a high level of merchandising and cleanliness to create an attractive and pleasant shopping and working experience

General

• Perform opening / closing & Cashing up duties as required

Undertake any reasonable requests from the Store Manager or Company in line with business demand

Please tick below days you are available to work. Please note, store opening times can varey from 9-6pm (Monday to Saturday) 10-5pm (Sunday)

Unspent criminal convictions*

Please note in the box below any unspent criminal convictions (not spent) under the Rehabillitation of Offenders Act 1974. If none, please select 'none'.

Medical Conditions*

Do you have any medical conditions, that could impact your ability to carry out the role you are applying for, that you feel we should know about? If none, please select 'none'.

If you require any reasonable adjustments for any further part of the recruitment process, please state below

I confirm that all of the information provided by me on this form is correct and accurate and I understand that if any of the information I have provided is later found to be false or misleading, any offer of employment may be withdrawn or my employment terminated.

By ticking this box, I consent to Cards Direct using and keeping the information I have provided on this application form, or elsewhere as part of the recruitment process, in accordance to the Candidate Data Policy (can be found on the Cards Direct website).

If unsuccessful, I also confirm I am happy for it to be used and kept for the purpose of future recruitment and give my permission for Cards Direct to contact me in the event of there being any other vacancies for which I may be suitable, which arise during that time