Key Holder: Lead Team, Elevate Customer Experience

Abercrombie & Fitch; Leeds; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global specialty retailer in Leeds is seeking a Full-Time Key Holder who will lead a team and ensure a superior customer experience. The ideal candidate will have at least one year of customer service experience and possess skills in communication, analytical thinking, and adaptability. This role offers competitive benefits, including paid time off, bonuses, and opportunities for career advancement, making every day feel as exceptional as the start of a long weekend.

Benefits

Quarterly Incentive Bonus Program

Paid Time Off

Medical, Dental and Vision Insurance

401(K) Savings Plan with Company Match

Opportunities for Career Advancement

Qualifications

• At least one year of customer service experience required.
• Must possess a strong work ethic.
• Detail-oriented with strong analytical skills.

Responsibilities

• Lead a team of associates to ensure operational tasks are successful.
• Drive customer experience through training and development.
• Oversee store presentation and sales floor supervision.

Skills

Customer Service Experience

Attention to Detail

Analytical Skills

Adaptability / Flexibility

Stress Tolerance

Job description

A global specialty retailer in Leeds is seeking a Full-Time Key Holder who will lead a team and ensure a superior customer experience. The ideal candidate will have at least one year of customer service experience and possess skills in communication, analytical thinking, and adaptability. This role offers competitive benefits, including paid time off, bonuses, and opportunities for career advancement, making every day feel as exceptional as the start of a long weekend.