Key Client Director

Nuffield Health Brentwood; Greater London; Hybrid; GBP 125,000 - 150,000; Full time

Job summary

A UK health charity is seeking a Key Client Director in London. Responsibilities include managing corporate client relationships, driving revenue growth, and developing effective sales strategies. Ideal candidates should have proven B2B sales experience, excellent communication skills, and an understanding of the healthcare environment. This role offers a hybrid working model along with a range of benefits including gym membership and health assessments.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Proven experience as a proactive B2B sales professional.
• Demonstrated success in achieving and exceeding revenue targets.
• Exceptional interpersonal and communication skills.
• Ability to deliver high-quality work under tight deadlines.
• Strong analytical and conceptual reasoning skills.
• Credible presence with advanced negotiation and conflict resolution abilities.
• Commercial awareness with a solid P&L understanding.
• Collaborative approach with a focus on outcomes.

Responsibilities

• Lead and deliver client and sales strategies for revenue growth.
• Monitor and control client budgets.
• Protect, develop and grow annual revenue for the assigned portfolio.
• Engage with stakeholders for long-term growth.
• Identify cross-sell opportunities and secure profitable revenues.
• Promote Nuffield Health products and services.

Skills

B2B sales expertise

Interpersonal communication

Analytical skills

Negotiation abilities

Commercial awareness

Job description

Key Client Director

Barbican, London | Hybrid Working (1-2 Days) | Permanent | Full Time

Competitive salary available, depending on experience

37.5 hours per week

Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes – we’ll do whatever it takes to look after the UK’s wellbeing. It starts with passion and commitment to quality. It starts with you.

Are you an accomplished sales professional with a passion for building strong client relationships and driving sustainable growth? Join Nuffield Health as a Key Client Director, where you’ll manage relationships with our most valued corporate clients, ensuring exceptional service, retention, and revenue growth.

Key responsibilities of our Key Client Director:

• Lead Strategy and develop and deliver sector-specific client and sales strategies to achieve sustainable revenue growth.

• Drive Performance, monitor and control client budgets, ensuring spend aligns with agreed variances.

• Grow Revenue by protecting, developing, and growing annual revenue for your assigned portfolio.

• Build Relationships and engage with key internal and external stakeholders to create conditions for long‑term growth.

• Expand Opportunities through retaining existing business, identifying cross‑sell opportunities, and securing new profitable revenues.

• Influence the Market and network with sector stakeholders to promote Nuffield Health products and services.

• Champion Innovation by keeping clients informed about Nuffield Health’s leadership, strategy, and innovations.

• Shape Solutions and define market requirements to influence product development and pricing.

• Collaborate with Partners to deliver complete customer solutions.

• Win Business and contribute to competitive tenders and negotiations.

• Promote Services and drive referrals into other Nuffield Health services, including Fitness, Secondary Care, and charitable activities.

To be successful as Key Client Director you will:

• Proven experience as a proactive B2B sales professional (both hunting and farming).

• Demonstrated success in achieving and exceeding revenue targets.

• Exceptional interpersonal and communication skills.

• Ability to deliver high‑quality work under tight deadlines.

• Strong analytical and conceptual reasoning skills.

• Credible presence with advanced negotiation and conflict resolution abilities.

• Commercial awareness with solid P&L understanding.

• Collaborative approach with a focus on outcomes.

• A solid understanding of the healthcare environment and in depth understanding of Business Development.

Healthcare industry experience would be an advantage, but not essential.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.

At Nuffield Health, we take care of what’s important to you.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

Apply today… It starts with you.