Junior Sales Executive

Silverbear Ltd.; City of London; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A growing technology and payments firm is seeking a Junior Sales Executive/Sales Administrator to support their busy sales team in London. This role involves managing document flow, responding to customer queries and maintaining CRM records. The ideal candidate will be organized, customer-focused, and possess strong communication skills. This is a fantastic opportunity for someone early in their career wanting to develop within a high-growth environment.

Benefits

25 days annual leave + your birthday off

Life assurance & income protection

Enhanced company pension

Hybrid & flexible working

Employee assistance programme

Generous training and development opportunities

Qualifications

• Strong communicator with excellent verbal and written presentation skills.
• Highly organized, able to multi-task and work to SLAs.
• Confident building rapport with stakeholders at all levels.

Responsibilities

• Supporting the sales team with administration and documentation.
• Responding to customer queries via email and phone.
• Maintaining accurate CRM records.

Skills

Strong communication skills

Organizational skills

Customer-focused attention to detail

Ability to build rapport

Education

Degree-level education

Job description

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London - Hybrid

ClearAccept, part of the ClearCourse group, is looking for an energetic and motivated Junior Sales Executive / Sales Administrator to support our busy sales function and play a key role in delivering a smooth, high-quality experience for our customers.

You’ll act as the link between our sales team, internal operations, risk, onboarding, and our clients - helping drive revenue, support key stages of the sales cycle, and ensuring each customer is onboarded quickly, accurately, and professionally. This is a fantastic opportunity for someone early in their career who wants to develop within a high-growth payments and SaaS environment.

What you’ll be doing

• Supporting the sales team by chasing required documents, completing administration, and ensuring opportunities move quickly through the pipeline.
• Managing MVSI updates, entity changes, and bank detail amendments.
• Conducting pricing reviews and helping create contracts for prospective customers.
• Handling post–sales pitch processes: generating contracts, chasing documentation, and liaising with the risk and operations teams until onboarding is complete.
• Maintaining clean, accurate CRM records and ensuring all activity is logged correctly.
• Responding to customer queries via email and phone, guiding them through onboarding, applications, and KYC/compliance checks.
• Assisting with merchant onboarding, coordinating form submissions, and ensuring smooth go-live timelines.
• Working closely with risk, customer support, onboarding, and acquirer partners to keep everything moving efficiently.
• Reviewing pending orders and customer requests to ensure exceptional customer experience.
• Helping produce reviews and analysis of the sales funnel for leadership.
• Building a strong working knowledge of ClearAccept products and services to confidently support both clients and the wider sales team.

What we’re looking for

Required skills & experience:

• Strong communicator with excellent verbal and written presentation skills.
• Highly organised, able to multi-task and work to SLAs.
• Customer-focused with great attention to detail.
• Confident building rapport with stakeholders at all levels.

Desired (nice to have):

• Experience in IT, SaaS, software, or payments.
• Degree-level education.
• Previous exposure to the payments industry.

Required behaviours & attributes:

• Confident, enthusiastic, and proactive.
• Self-motivated with a real desire to make an impact.
• Forward-thinking, positive, and able to work well in a fast-paced, collaborative environment.

Why choose ClearCourse?

ClearCourse is a rapidly growing group of innovative technology and payments businesses backed by leading private equity investment. With nearly 700 people across the UK, we’re building market-leading products, an integrated payments platform, and an environment where talented people thrive.

Our FAIR™ values guide everything we do:

• Future-proofed – We embrace innovation and continual progress.
• Approachable – We communicate with empathy and respect.
• Integrity – We always strive to do the right thing.
• Responsible – We are accountable to each other and our organisation.

You’ll have access to a great range of benefits, including:

• 25 days annual leave + your birthday off
• Life assurance & income protection
• Enhanced company pension
• Hybrid & flexible working
• Employee assistance programme & mental health support (including the Calm app)
• Generous training, development, and progression opportunities across the ClearCourse group
• Exclusive discounts across cinema, retail, travel and more