Junior Events IT Technician — Training & Onsite Support

Manchester Central; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A major event venue in Manchester is searching for an IT support professional to handle Events IT functions, including Wi-Fi and Telephony services for exhibitors and visitors. The ideal candidate will possess a customer-centered approach, adaptability, and organizational skills. Responsibilities include managing IT queries, ensuring system maintenance, and delivering high-quality customer experience under pressure. This is a full-time, permanent role with opportunities for skill development.

Qualifications

• Familiar with technical terminology used in IT.
• Proactive, adaptable and able to work calmly under pressure.
• Organised and have the ability to prioritise when needed.

Responsibilities

• Installing and supporting the Events IT function including Wi-Fi, Internet, and Telephony services.
• Managing the Events IT mailbox and responding to exhibitor and customer queries.
• Ensuring timely testing and maintenance of Events IT infrastructure.

Skills

Customer centred approach

Technical terminology familiarity

Adaptability

Organisational skills

Ability to work under pressure

Job description

A major event venue in Manchester is searching for an IT support professional to handle Events IT functions, including Wi-Fi and Telephony services for exhibitors and visitors. The ideal candidate will possess a customer-centered approach, adaptability, and organizational skills. Responsibilities include managing IT queries, ensuring system maintenance, and delivering high-quality customer experience under pressure. This is a full-time, permanent role with opportunities for skill development.