IT Support Engineer

Nextech Group; Abingdon; On-site; GBP 35,000; Full time

Job summary

An established IT services provider is seeking a customer-focused IT Support Engineer to enhance its technical team. The successful candidate will deliver IT support to business clients, troubleshooting hardware and software issues while configuring Windows devices and supporting Microsoft cloud services. The role is full-time and on-site in Abingdon, offering an attractive salary of up to £35,000 plus additional benefits, including a performance-related bonus and healthcare.

Benefits

Pension scheme

Performance-related bonus

Private healthcare

Flexible working arrangements

Qualifications

• Previous experience in a similar IT support role is essential.
• Strong knowledge of Microsoft technologies required.
• UK driving license is required.

Responsibilities

• Provide remote and on-site IT support to business clients.
• Troubleshoot and resolve hardware, software, and network issues.
• Configure and support Windows devices and servers.

Skills

Windows 10/11 knowledge

TCP/IP networking

Excellent communication skills

Customer service skills

Microsoft 365 experience

Active Directory administration

Job description

Role: IT Support Engineer

Location: Abingdon, Oxfordshire

Model: On-site, Full-time

Salary: Up to £35,000 + Performance Related Bonus

An established IT services provider is looking for a customer-focused IT Support Engineer to join its growing technical team. This role is primarily office-based, delivering remote support to a wide copia..

Key Responsibilities

• Provide remote and occasional on-site IT support to business clients
• Troubleshoot and resolve hardware, software, and network issues
• Configure and support Windows devices, servers, and peripherals
• Assist with networking equipment including switches, routers, and firewalls
• Support Microsoft 365, Azure, and cloud-based services
• Carry out system maintenance and preventative support tasks

Key Skills & Experience

• Previous experience in a similar IT support role (essential)
• Strong knowledge of Windows 10/11 and Microsoft technologies
• Experience with TCP/IP networking, routers, switches, and firewalls
• Microsoft 365 and Azure experience
• Active Directory / Azure AD administration and Group Policy
• Excellent communication and customer service skills
• UK Driving License is required

Desirable Experience

• Windows Server (2016-2022)
• Hyper‑Virtualisation
• Intune, Apple, or Meraki MDM
• Apple device support
• Backup and disaster recovery

Benefits Include

• Pension scheme and performance-related bonus
• Private healthcare and life cover
• Flexible working arrangements
• Employee benefits and company events