IT Application Specialist - Support, Optimize & Grow Apps

Bensons group; Accrington; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company in Accrington is seeking an IT Application Specialist to support and manage essential applications. The role involves providing expert user support, monitoring application performance, and collaborating with teams and vendors. Candidates should have proven experience in application support and exceptional problem-solving skills. This position offers competitive benefits, including a generous holiday allowance and ongoing training opportunities. If you are adaptable and a team player, apply today to join a dynamic business.

Benefits

Competitive base salary with annual review

Generous holiday allowance

Pension scheme and life assurance

Colleague discounts

Health and wellbeing support

Ongoing training and career progression

Qualifications

• Proven experience supporting business applications or IT systems in a commercial environment.
• Ability to communicate technical concepts to non-technical colleagues.
• Experience with incident management and application troubleshooting is an advantage.

Responsibilities

• Provide expert user support for core business and IT applications.
• Monitor applications to ensure optimal performance.
• Collaborate with users and vendors on system enhancements.
• Document solutions and processes for team knowledge base.
• Support data integrity and security per best IT practices.

Skills

User support for business applications

Problem-solving skills

Adaptability to new technologies

Collaborative team player

Education

Relevant IT or computing qualifications (e.g., BCS, CompTIA)

Tools

ERP systems

CRM systems

POS systems

Job description

A leading retail company in Accrington is seeking an IT Application Specialist to support and manage essential applications. The role involves providing expert user support, monitoring application performance, and collaborating with teams and vendors. Candidates should have proven experience in application support and exceptional problem-solving skills. This position offers competitive benefits, including a generous holiday allowance and ongoing training opportunities. If you are adaptable and a team player, apply today to join a dynamic business.