Intermediate Technical Consultant

Veovo group; City of London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading technology firm in London is seeking a Technical Consultant to join their team. This role involves collaborating with clients to understand requirements, implementing software solutions, and providing training. The ideal candidate will have over 3 years of experience in a similar position and strong problem-solving skills. Expect a dynamic environment with innovative projects in the aviation sector and opportunities for professional growth.

Benefits

Working with cutting-edge technologies

Rapid growth opportunities

Flexible working hours

Remote work possible

Qualifications

• 3+ years’ experience in a similar role.
• Ability to understand and communicate technical and business concepts.
• Experience in the Airport / Airport Technology sector is a plus.

Responsibilities

• Analyse customer requirements and write specifications.
• Implement Veovo products and solutions.
• Provide customer training and support.
• Develop deployment-specific integrations and configurations.
• Document deployed solutions and user guides.
• Assist with software and process Quality Assurance.
• Provide 24-hour on-call support.

Skills

Analytical skills

Problem-solving skills

Critical-thinking skills

Collaboration skills

Technical skills in C# .NET

Technical skills in JavaScript

Database scripting (MSSQL T-SQL / Oracle PLSQL)

Knowledge of SDLC methodologies

Familiarity with desktop software

Job description

Overview

Veovo is a frontrunner in smart airport management technology. Our software is used by the world’s best airports to improve their operations and deliver brilliant traveller experiences. With clients in 26 countries and offices in New Zealand, the UK, Poland, Denmark, and the US, Veovo offers a world of opportunity. As a Veovo Technical Consultant you will foster collaboration between Veovo and our airport subject matter experts, capture and understand airport requirements through workshop and observational sessions, and build, configure, and integrate Veovo to achieve brilliant quantifiable results. You will also be involved in ongoing relationship building and support of implemented Veovo solutions, providing thought leadership and technical delivery expertise as required. A reasonable level of travel is required.

Responsibilities

• Analyse customer or new product requirements and specification writing
• Implementation of Veovo products and solutions
• Provide customer training
• Programming of software modifications and development of deployment-specific integration and configuration
• Technical documentation of deployed solutions and user documentation
• Assist with software and process Quality Assurance
• Provide 24 hour on‑call problem resolution support (Rostered)
• Assist and support customer success by effectively handling assigned service tickets or requests as raised by airport customers

Qualifications

• +3 years’ experience in a similar role
• Strong analytical, problem‑solving and critical‑thinking skills
• Proven ability to understand and communicate technical and business concepts
• Ability to collaborate and build strong product‑delivered solutions
• Technical and programming skills in one or more of the following:
• • Database scripting languages (i.e. MSSQL T‑SQL / Oracle PLSQL)
  • C# .NET
  • JavaScript and Angular framework
• Demonstrate coding best practice against industry coding standards
• Working knowledge of SDLC methodologies
• Capable of using standard desktop software packages
• Personal responsibility and the ability to work in a team or autonomously
• Experience in the Airport / Airport Technology sector would be useful

Benefits

• Working with cutting edge technologies in a small and ambitious team in a flat company structure
• Rapid growth opportunities and structured professional training
• Flexible working hours and remote work possible
• Exciting and innovative projects in the aviation industry

Additional Information

• Seniority level: Associate
• Employment type: Full‑time
• Job function: Information Technology