Insurance Account Handler - Hybrid & Career Growth

Everywhen; Cardiff; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance brokerage in Cardiff is seeking an experienced Insurance Account Handler to support a designated client portfolio. The role involves building strong relationships and providing exceptional customer service. Ideal candidates will have a proactive mindset and experience in customer service. This position offers a competitive salary, generous bonuses, 26 days of holiday, and opportunities for career progression. Enjoy flexible working arrangements in a supportive team environment.

Benefits

26 days holiday plus bank holidays

Career progression opportunities

CII or ACII qualifications

Pension scheme

24-hour wellbeing support

1 day paid volunteering

Spotlight Awards

Qualifications

• Experience working in the insurance industry is a plus.
• A willingness to learn and gain qualifications.
• Ability to engage with clients effectively.

Responsibilities

• Support a designated client portfolio.
• Act as the first point of contact for clients.
• Build strong relationships and support client queries.

Skills

Customer service experience

Proactive and initiative-driven

Confidence in client interactions

Team collaboration

Honesty and integrity

Job description

A leading insurance brokerage in Cardiff is seeking an experienced Insurance Account Handler to support a designated client portfolio. The role involves building strong relationships and providing exceptional customer service. Ideal candidates will have a proactive mindset and experience in customer service. This position offers a competitive salary, generous bonuses, 26 days of holiday, and opportunities for career progression. Enjoy flexible working arrangements in a supportive team environment.