Infohub Helpdesk Coordinator - Student Experience

Abdn; Aberdeen City; On-site; GBP 21,000 - 26,000; Full time

Job summary

A UK educational institution is seeking an Infohub Helpdesk Coordinator in Aberdeen City to manage the reception and support student queries. The ideal candidate will have strong communication skills and experience in customer service, contributing to an efficient service for all undergraduate and postgraduate students. This position offers a salary of £25,255 per annum and emphasizes the importance of a proactive approach and effective teamwork. Applications are encouraged from diverse backgrounds.

Qualifications

• Excellent written and verbal communication skills.
• Experience in a customer service environment preferred.
• Ability to work proactively and with diligence.

Responsibilities

• Manage the Infohub reception and enquiries service.
• Provide administrative support to the Infohub and Head of Experience.
• Handle student queries related to the student experience.

Skills

Communication skills

Customer service experience

Ability to work independently

Teamwork

Job description

A UK educational institution is seeking an Infohub Helpdesk Coordinator in Aberdeen City to manage the reception and support student queries. The ideal candidate will have strong communication skills and experience in customer service, contributing to an efficient service for all undergraduate and postgraduate students. This position offers a salary of £25,255 per annum and emphasizes the importance of a proactive approach and effective teamwork. Applications are encouraged from diverse backgrounds.