ICT Mobile Communications Manager

Devon Cornwall; Exeter; Hybrid; GBP 44,000 - GBP 50,000; Full time

Job summary

A regional police service is seeking a Mobile Communications Manager to oversee the delivery of radio, mobile phone, and satellite services. You will manage contracts and lead a small team, ensuring essential services are provided to support police operations across multiple counties. The position offers a competitive salary, hybrid working options, and a range of employee benefits including generous leave and training opportunities. Join us to play a key role in transforming police communications services.

Benefits

Competitive salary with yearly increments

25 days annual leave, increasing after 5 years

Subsidized gym membership

Blue Light Card Scheme for discounts

Flexible working hours

Development and training opportunities

Qualifications

• Experience managing contracts related to mobile and satellite services.
• Strong skills in customer engagement and team management.

Responsibilities

• Lead the delivery of mobile communication services for police departments.
• Manage contracts with suppliers for radio and mobile services.
• Collaborate with project teams on service delivery.

Skills

Technical understanding of radio services

Customer engagement

Contract management skills

Team leadership

Job description

Overview

Salary: £44,700 rising to £49,716 per annum + Excellent Benefits including Government Pension

Location: Hybrid Working/Police HQ, Exeter OR Police HQ, Winfrith

Hours per week: This role is 37 hours per week. However, we welcome applications from individuals wishing to work on a part-time basis and we are willing to consider flexible working patterns subject to business need.

About the role

As the Mobile Communications Manager, you will be responsible for the delivery of radio, mobile phone and satellite services to both Devon & Cornwall Police and Dorset Police.

Leading a small team, you will achieve this through the management of contracts with service, network and product suppliers.

You will be joining us at the start of a ten-year managed service contract with BT for the support of our radio and mobile phone users across our wide geography.

This is an exciting period for police radio services, with the national TETRA based Airwave network due to be replaced by the Emergency Services Network in 2029.

Supported by local, regional and national project teams, do you have the technical understanding, customer engagement and contract management skills to ensure our officers and staff receive the mobile voice and data services they need to support the public across our three counties?

Please be advised that interviews will take place Wednesday 4th/Thursday 5th March 2026.

Please click on the 'Apply' button to be taken to the vacancy on our website for further information about the role including the role profile. For a conversation regarding the role, once you have viewed the full details on our website, please contact:

Hiring Line Manager: Andrew Bennington- ICT Digital Delivery Manager

Email Address: [e-mail]

PLEASE NOTE: Should you decide to apply for this role, when you are asked to state how you found out about this vacancy, please remember to select LinkedIn.

Role requirements / Qualifications

• Technical understanding of radio, mobile phone and satellite services and related contracts

• Customer engagement and contract management skills

• Ability to lead a small team and work with local, regional and national project teams

What you get if you join us

• A competitive salary with yearly increments.
• 25 days a year leave entitlement, with an increase to 30 days after 5 years continuous employment, plus bank holidays (pro-rata for part time workers).
• Access to heavily subsidised gym membership that will provide you access to police site gyms throughout the counties.
• Access to the Blue Light Card Scheme for discounts and services (requires a one off payment of £5).
• Company sick pay.
• Job related equipment, as required.
• Free onsite parking at many police sites throughout the counties.
• Access to Group insurance scheme (via salary sacrifice scheme).
• Support networks, free Employees Assistance Programme, Occupational Health and wellbeing services.
• Development and training opportunities.
• Supportive and flexible training plan, including regular check-ins throughout your initial period of joining us to ensure you are up to speed with the role and getting the support you need.
• Flexitime, with the ability to undertake your hours flexibly and in line with business need.
• Hybrid working, with the ability to work remotely at times throughout the working week (once signed off the training plan).