Hybrid Portal Administrator 6-Month Contract

Rentokil Initial plc; Dudley; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

A leading business services company in Dudley is seeking a Portal Administrator to join their team. This full-time role involves managing customer portals, meeting service-level agreements, and providing excellent customer service. Candidates should have strong IT skills and experience with Microsoft Excel. Benefits include a competitive salary of £23,992 and opportunities for bonuses and career growth. The role supports a collaborative work environment and emphasizes the importance of customer satisfaction.

Benefits

Competitive Salary Package

Bonus and career opportunities

Employee Assistance Programme

Refer a Friend bonus

Qualifications

• Experience using Microsoft Excel for data management.
• Strong IT skills are essential for this role.
• Ability to work well in a team and build relationships.

Responsibilities

• Ensure customer portals are maintained and SLA's are met.
• Manage customer expectations for technician attendance.
• Collaborate with service technicians for compliance.

Skills

Experience of using Microsoft Excel formulas

Strong IT Skills

Good interpersonal and teamwork skills

Customer service experience

Flexible working approach

Job description

A leading business services company in Dudley is seeking a Portal Administrator to join their team. This full-time role involves managing customer portals, meeting service-level agreements, and providing excellent customer service. Candidates should have strong IT skills and experience with Microsoft Excel. Benefits include a competitive salary of £23,992 and opportunities for bonuses and career growth. The role supports a collaborative work environment and emphasizes the importance of customer satisfaction.