Hybrid EUC Enablement Analyst

Allstate Northern Ireland Limited; Belfast; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading insurance company in Belfast is seeking a skilled Service Analyst for End User Computing. The role focuses on delivering technology solutions that enhance employee productivity. Responsibilities include developing strategies for new products, analyzing user feedback, and improving services. Ideal candidates should have experience with change management frameworks and proficiency in Microsoft 365 tools. The position offers a hybrid work environment and a comprehensive benefits package, promoting growth and career development.

Benefits

Generous benefits package

Access to learning platforms

Focus on career growth

Flexible working options

Qualifications

• 2 years’ experience with change frameworks and adoption strategies.
• 2 years’ experience in creating structured documentation.
• 2 years’ experience with Microsoft 365 tools.

Responsibilities

• Support technology experiences for employee productivity.
• Develop go-to-market strategies for End User Computing products.
• Collect and analyze end-user feedback for service improvement.

Skills

Change frameworks (ADKAR, Prosci)

Microsoft 365 tools (Teams, SharePoint, OneDrive, Outlook)

Creating structured documentation

Adoption strategies

Leadership-ready reports

Tools

Power BI

Microsoft Power Package

Job description

A leading insurance company in Belfast is seeking a skilled Service Analyst for End User Computing. The role focuses on delivering technology solutions that enhance employee productivity. Responsibilities include developing strategies for new products, analyzing user feedback, and improving services. Ideal candidates should have experience with change management frameworks and proficiency in Microsoft 365 tools. The position offers a hybrid work environment and a comprehensive benefits package, promoting growth and career development.