Human Resources Services Manager

Refresco Group; Bridgwater; On-site; GBP 35,000 - 50,000; Full time

Job summary

A global beverage company in Bridgwater is seeking an HR Site Services Manager to ensure accurate and compliant HR services. The ideal candidate will have a CIPD Level 5 qualification and experience in fast-paced environments. Responsibilities include managing HR processes and advising managers, focusing on efficiency and compliance. The role offers a permanent contract, a 10% annual bonus, 28 days leave plus bank holidays, and more.

Benefits

10% Annual bonus

28 days annual leave + bank holidays

Purchase 3 additional holidays per year

Free on-site parking

GroceryAid support service

Cheers benefits platform

Qualifications

• CIPD Level 5-qualified HR professional.
• Experience in fast-paced, compliance-driven environments.
• Ability to advise on HR processes.

Responsibilities

• Deliver accurate and compliant HR services.
• Manage HR administration across the colleague lifecycle.
• Advise managers on HR policies.

Skills

HR administration

Compliance knowledge

Strong communication

Organisational skills

IT-savvy

Education

CIPD Level 5 qualification or equivalent

Job description

Refresco Bridgwater, England, United Kingdom

4 days ago

Are you passionate about getting the HR fundamentals right and making things run smoothly? Join Refresco as our HR Site Services Manager, where you’ll be the go‑to expert for all things HR on site. You’ll lead the charge in delivering accurate, compliant, and efficient HR services that keep our people processes running like clockwork.

If you’re organised, people‑focused, and love turning process into progress, this is the role for you.

Site HR Services Manager

Monday to Friday – 38 hours

Permanent

Bridgwater

• 10% Annual bonus
• 28 days annual leave + bank holidays
• Purchase 3 additional holidays per year
• Free on‑site parking
• GroceryAid – a support service offering financial, legal, wellbeing and practical support, advice and counselling
• Cheers – a benefits platform offering discounts, free perks, and wellbeing tools for all Employees

About the Role:

The HR Site Services Manager is responsible for delivering accurate and compliant HR services at site level, making sure the fundamentals are right every time. The role ensures that managers and colleagues have the correct tools, processes, and information to do their jobs effectively, while embedding central HR initiatives, systems, and policies consistently across the site. Acting as the site lead for HR services, this role provides reliable support that simplifies people processes and enables managers to focus on leading their teams.

Key areas of focus:

• Manage accurate and timely HR administration across the colleague lifecycle.
• Keep site HR policies, processes, and guidance up to date and embedded.
• Advise managers confidently on HR processes and support consistent record‑keeping.
• Act as the site HR systems superuser, ensuring data accuracy and integrity.
• Support new HR system roll‑outs, automation, and self‑service initiatives.
• Ensure site compliance with employment law, GDPR, and company policies.
• Maintain audit readiness and drive a culture of accuracy and compliance.
• Partner with HR colleagues and managers to deliver practical, joined‑up support.
• Share insights to drive continuous improvement and contribute to HR projects and strategy.

A CIPD Level 5‑qualified (or equivalent) HR professional with experience in fast‑paced, compliance‑driven environments. You’ll embed HR policies and processes, be IT‑savvy, organised, and a strong communicator, and build effective relationships across all levels. Flexible, proactive, and people‑focused, you’ll make HR simple, efficient, and impactful.

Ultimately, we encourage everyone to role model our core values of agility, responsibility, passion, excellence, and entrepreneurship as we believe these are what has made Refresco successful so far.

Find out more about the Refresco Values here: https://www.refresco.co.uk/uk/about/our-values

If you fit this profile and are excited by this opportunity, we would be delighted to hear from you!

About Refresco:

Refresco is the global independent beverage solutions provider for Global, National and Emerging brands, and retailers with production in Europe, North America, and Australia.

Refresco offers an extensive range of product and packaging combinations from juices to carbonated soft drinks and mineral waters in carton, PET, Aseptic PET, cans, and glass.

Refresco continuously searches for new and alternative ways to improve the quality of its products and packaging combinations in line with consumer and customer demand, environmental responsibilities, and market demand.

Refresco is headquartered in Rotterdam, the Netherlands and has more than 13,500 employees. www.refresco.com.

Our drinks on every table. That's the Refresco vision. We’re a global business and currently produce 12 billion litres of soft drinks from 64 manufacturing plants in 12 countries and we’re only just getting started.

We’re the proud owners of six drinks manufacturing sites within the UK. Our UK business provides a great place to work for over 1,800 employees, who produce private label soft drinks and fruit juices for all the leading retailers.

Whether it’s packed in cartons, bottles or cans, we ensure that our products are made to the highest quality standards. Our products get where they need to be when they need to get there to meet the needs of our high‑profile customers.

Refresco believes that equal opportunity for all is fundamental to our company’s values and all our applicants can expect fairness and transparency in our recruitment process.